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Programs of interest for those age 60 and over and their family caregivers

These programs focus on healthy aging, preserving independence, dignity and leisure activities.


Assisted Living Waiver Program

The Assisted Living Waiver Program helps bridge the gap between an older adult living in their own home independently and living in a nursing home, providing another cost-effective option for long-term care.

Benefits Counseling

The Area Office on Aging has Ohio Department of Insurance OSHIIP Medicare counselors who are trained and certified. We provide you with no cost, non-biased, objective Medicare assistance. If you have questions or need help signing up for a plan, we can help you. Call us to find out if you may also qualify for any benefits assistance programs.

New to Medicare? The OSHIIP “Welcome to Medicare series” is an informative and easy to understand introduction to help you better understand your Medicare journey. Click the OSHIIP link below to learn more.


Call the Area Office on Aging for all of your Medicare questions.

Family Caregiver Support Program

Families, not social service agencies, nursing homes or government programs, are the main providers of long-term care for older persons in Northwestern Ohio. The National Family Caregiver Support Program, implemented as a part of the Older Americans Act of 2000 recognizes the monumental role caregivers play in caring for older family members. Under this program five basic services are available: information to caregivers about available services; assistance to caregivers in gaining access to services; counseling, support groups, and caregiver training; respite care to enable caregivers to be temporarily relieved from their caregiving responsibilities; and supplemental services, to complement the care provided by family caregivers.

For more information about this program, you can contact the AOoA at 419-382-0624.

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Grandparents and Relatives Raising Children Program

The Kinship Navigator Program is designed to provide information and resources to assist grandparents and other relatives who are raising children in their extended family. Many of the children have behavior and learning disabilities, which can be a daily challenge to the Caregiver. The Area Office on Aging of Northwestern Ohio connects grandparents and relatives raising children to information and services in our community, including education programs, financial assistance, health care for the children, and more.

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Housing Program

The following programs are offered through the Area Office on Aging of Northwestern Ohio Housing Department.

Home Repair Program - a state-funded program through the Ohio Department of Aging for minor home repairs and modifications for eligible older adults (60+).

The Area Office on Aging's Housing Subsidiaries - Island Parkway Manor, located in Defiance, Ohio; Riverview Terrace, located in Napoleon, Ohio; and Westhaven Apartments, located in North Baltimore, Ohio, are all low-income elderly apartments sponsored by the Area Office on Aging. For more information, contact the Housing Division Ext.1186.

HEAP Program (Heat Energy Assistance Program) -

The 2021 Summer Crisis Program (SCP) will provide eligible households with a one-time benefit to assist with electric utility bills, central air conditioning repairs, and air conditioning unit and/or fan purchases. Household income must be at or below 175% of the Federal Poverty Guidelines and household’s must have at least one additional eligibility criteria listed below:

• A household member who is age 60 or older.

• A household member has a documented medical condition verified by a licensed medical professional who is qualified under Ohio law to write prescriptions.

• A household member that was diagnosed with COVID-19 in the last 12 months. May provide a written statement as proof of medical diagnosis.

• Percentage of Income Payment Plan Plus (PIPP) customers are eligible for assistance towards their default PIPP payment, first PIPP payment, central air conditioning repairs, or may receive an air conditioning unit and/or fan.

• A household’s electric utility has a disconnect notice, has been shut off, or new electric service is being established for the household. These households may also receive an air conditioning unit and/or fan or central air conditioning repairs if the household can maintain electric service for 30 days.

This year the program will be open July 1 – September 30, 2021. The maximum benefit amounts for the 2021 program are $500 for customers of regulated utilities and $800 for customers of unregulated utilities (municipal utilities or cooperatives). Air conditioning units and/or fans may only be provided to eligible customers who have not received an air conditioning unit or fan in the last three years. Local Energy Assistance Providers must complete OCA Form 223 to document the prior year’s SCP inventory and project the quantity of air conditioning units and fans needed for the 2021 SCP.

New this year: The utility assistance benefit is separate from the additional benefit. Households may receive the maximum utility assistance benefit towards their electric bill and still receive an additional benefit (i.e., central air conditioner repair, air conditioner unit, and/or fan).

SCP appointments should be scheduled with the local energy assistance provider.

For 2020-2021, the income levels are:

Size of Household Total Household Income 12 Months

1 - up to $22,330

2 - up to $30,170

3 - up to $38,010

4 - up to $45,850

If you reside in Lucas County please contact Pathway Community Action Agency located at the Hamilton Building, 505 Hamilton St., Toledo, Ohio 43604, Phone: (419) 242-7304 to schedule your in-person appointment.

Download the HEAP application here. If you have any questions, please contact the Area Office on Aging of NW Ohio, Inc. at (419) 382-0624.

In-Home Care Programs

The Area Office on Aging's In-Home Care Program for frail, low-income older adults allow that person to live in their own home by providing home-delivered meals and a home health aide to help with bathing and dressing. Other services include minor home modification, emergency response systems, home medical equipment and supplies, adult day services, transportation, and more.

PASSPORT Program – The PASSPORT Program can help with home-delivered meals, bathing, dressing, housekeeping, transportation, emergency response systems, adult day services, equipment and more. PASSPORT also has consumer-directed service options that empower persons 60 years of age and over to be employers of record and hire their own service providers (including friends, neighbors and some relatives) to provide services such as bathing, dressing, housekeeping, meal preparation and others.

To be eligible for PASSPORT, the person must be:

  • At least 60 years of age
  • Permanently residing in a non-institutional setting (i.e., not in a nursing home or assisted living)
  • Qualify for Medicaid under waiver criteria.
  • Monthly income maximum is established annually by Medicaid (possible co-pay for services may apply)
  • Combined resource maximum of $2,000 or less in savings, checking, etc. (1 car and home are exempt if senior is living in the home)
  • Need for hands on assistance with activities of daily living (bathing, dressing, grooming, mobility and/or medication assistance)

Lucas County Senior Dining Site Program

Lyman W. Liggins Senior Nutrition Program provides a home-style lunch meal Monday-Friday at various dining sites throughout Lucas County. The senior dining program provides an opportunity to enjoy a good meal with friends in a safe, friendly environment. Nutrition education, socialization and other activities are available at the dining sites. For those with limited transportation, a TARTA bus pass may be available to travel to and from the dining site. In addition, a daily (Monday-Friday) hot meal or once a week delivery of frozen meals may be delivered to home-bound individuals 60 years of age or older. Each home-delivered and congregate meal provides one-third the daily recommended key nutrients for individuals 60 years of age and over and includes low-sodium and diabetic-friendly options.

Managed Care Programs

The Area Office on Aging partners with three managed care plans (Aetna, Buckeye Community Health Plan and CareSource) to coordinate the care of their members who receive Medicaid and/or Medicare benefits through the plans. The Area Office on Aging's care managers and waiver service coordinators help connect the member with the services to meet their needs, such as help with bathing and dressing, home-delivered meals, adult day care and more.  The AOoA coordinates the Medicaid and/or Medicare care of over 2,000 members for managed care plans through the MyCare Ohio Program and the Ohio Home Care Waiver Program.

Senior Farmers' Market Nutrition Program

Welcome to the new season for Senior Farmers' Market Nutrition Program 2021.

This national USDA program provides $50 worth of coupons to eligible adults 60 years of age or over to purchase locally grown, fresh fruits, vegetables, herbs and honey from local farmers. This national program serves the counties in our Northwest Ohio service area of: Defiance, Erie, Fulton, Henry, Lucas, Ottawa, Paulding, Sandusky, Williams, and Wood counties. We provide over 19,000 older adults with coupons.

For address changes and/or to be added to the mailing list to receive the 2021 application, contact the agency office at 419-382-0624.

Sfmnp Ohio Application 2021 Aaa4

Participating Farmers Markets By County 2021

Seniors and Opioids... What You Need to Know

The Area Office on Aging, the Lucas County Sheriff and Bowling Green State University are blazing a trail to reduce opioid addiction among older adults. Statistics indicate that there’s a new face to opioid addiction … and it’s older. In developing a local strategy to reduce opioid addiction among older adults, these three organizations have become the first partnership of its kind in the nation.

Throughout 2018 and continuing on into 2019, with funding from the Area Office on Aging, Bowling Green State University has conducted educational trainings for over 1,000 people on red flags to look out for that may indicate an older adult is struggling with opioid addiction, how to initiate a conversation with the older adult about this and resources that are available to help them. In March 2019, this partnership has also resulted in the Area Office on Aging hiring a Sheriff's Drug Abuse Response Team (DART) Officer. The DART Officer's goal is to inform older adults on prescription misuse, addiction, and fatal overdoses.

Opioids are prescribed to seniors more than any other age group. It is possible to reduce the impact that opioids have on the senior community.

To view a virtual opioids and older adults presentation, click here and enter the following passcode: D6$C%=Zt

Click here for more information or to schedule a presentation.

D A R T Older Adults Outreach Project

Volunteer Programs

Volunteer programs allow older adults to give back to the community, and provide a way to remain active. 

RSVP offers a full range of volunteer opportunities with thousands of local and national organizations for people age 55 and over. RSVP provides pre-service orientation, training from the organization served, and supplemental insurance while on duty. 

There are various opportunities available that can be viewed on the Volunteer Web page of this site.  These opportunities include the Retired Senior Volunteer Patrol Program where volunteers get trained by the Toledo and Sylvania Township Police Departments and get to ride around in one of their retired patrol cars to help keep home bound older adults safe by visiting them weekly.  These volunteers report any safety concerns that are law enforcement in nature back to the Police Department.  Any safety concerns that are social service in nature get reported back to the Area Office on Aging for follow-up.  

Another volunteer opportunity is the Caregiver Volunteer Respite Program, which allows volunteers to give a family caregiver a temporary break from their role caring for their aging loved one.  Each week, an RSVP trained volunteer comes visit with the aging loved one so caregiver can get a break for a few hours.  

RSVP volunteers also get trained by the Toledo Fire Department and conduct fire education to older adults in the community through the Senior Advocates for Fire Education (SAFE) Program.  Just a few of the other volunteer opportunities include delivering meals to home bound older adults and serving as a reading mentor for elementary school students who need help learning to read.

Older Adults

We help older adults and their family caregivers live long, quality, independent lives. The Area Office on Aging of Northwestern ...

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Family Caregivers

We help you care for your aging loved one longer and better. The Area Office on Aging’s Caregiver Support Program ...

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We can supplement the care you provide your older patients, residents and customers. Whether you are working with a patient ...

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Silver Sneakers Stretch & Balance

July 30, 2021

This is a low-impact workout that is set to music and designed to build strength, improve balance and increase endurance that can improve activities of daily living! Free to Silver Sneakers members, $2.50 per class for non Silver Sneakers members. Registration required. Contact Program Coordinator Tiffany Payne at mscprogramcoordinator@gmail.com to ...

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