Waiver Service Coordinator

Employment Status: Full-Time

Pay: $44,000

Application Deadline: August 31, 2022

Overview

NOTICE OF JOB VACANCY

Title: Waiver Service Coordinator

Classification: Full-Time, Exempt

Responsibilities: Under general supervision, conduct comprehensive in-home assessments and reassessments to identify the biopsychosocial needs of members. Identify both formal and informal support systems, address member needs and assist with the coordination of long-term services and supports for individuals in-home and community-based settings under MyCare Ohio Waiver Program.

Job Description: This position conducts comprehensive in-home assessments and regular visits to identify the biopsychosocial needs of the member. Collaborate with RN Care Manager as necessary to address member issues as clinical judgment indicates. Communicate with service providers to identify service delivery problems, validate the current service plan, and note changes in a member's condition or needs. Maintains contact with caregivers, family members, and friends listed in the service/care plan to explain the role and responsibilities of the Waiver Service Coordinator and to ensure compliance with the member’s service/care plan. Prepare and participate in annual Care Management/Waiver Service Coordination audits performed by the delegated entity (e.g., IPRO) assigned by the Ohio Department of Medicaid (ODM). Assist in the dis-enrollment process. Educate members on the reason for this action and their appeal rights.

Qualifications: RN or LSW required with at least one (1) year of experience working in-home care with seniors, or individuals with disabilities or other case management experience in a related field.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.

Deadline for application: Until Position Filled

Supervisor - Plan 4 Home

Employment Status: Full-Time

Application Deadline: August 31, 2022

Overview

NOTICE OF JOB VACANCY

Job Title: Plan 4 Home Supervisor

Program: Plan 4 Home (within the Long-Term Care Program)

Develops policies, procedures, and processes for the Plan 4 Home program. Reviews and revises policies and procedures to ensure program effectiveness and efficiencies. Oversees and manages all day-to-day operations of the Plan 4 Home program. Assigns cases and other responsibilities to care, specialists. Opens cases and performs care coordination functions for clients as assigned and/or needed.

• Confers regularly with the VP of Long-Term Care regarding clinical practice issues, problems, and procedures. Reviews documentation and consumer records to evaluate staff performance, plans of care, and quality of services provided to participants in the program. Participates in case conferences with service providers, partner organizations, families, and case management/care coordination as indicated. Trains and orients staff to program and agency procedures. Assists staff in identifying and mobilizing community resources.

Qualifications: Registered Nurse or Licensed Social Worker required, BSN or MSW preferred with at least one (1) year of supervisory and administrative experience in home care for the elderly, home health care, medical social work, or gerontology. Ability to coordinate and work with community organizations collaboratively and cooperatively on behalf of clients and agencies. Must possess computer skills and customer service skills.

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Recovery Care Manager Eastern Counties

Employment Status: Full-Time

Application Deadline: August 31, 2022

Overview

Position Title: Recovery Care Manager Eastern Counties

Position Classification: Full-Time, Non-Exempt

Responsibilities: This position works primarily in the eastern counties (Erie, Ottawa, and Sandusky counties) and provides recovery services management for the Medicaid Specialized Recovery Services Program (SRSP). Understanding of home and community-based service delivery systems and community resources. Ability to travel in a multi-county service area and access private homes and facilities, which may not be readily accessible. Must know issues affecting people with severe and presentient mental illness and community-based intervention/resources for those individuals.

Qualifications: Registered Nurse (RN), or Licensed Social Worker (LSW or LISW) licensed to practice in the State of Ohio, or a bachelor’s degree in counseling, psychology, or related field with a minimum of three (3) years prior experience in-home and community-based services, case management and mental health

Benefits: Excellent which includes flexible work hours, 3 weeks’ vacation the first year, healthcare, retirement plan, tuition reimbursement, eligible bonus pay, and eligible for raise after probation. Very welcoming, professional, family-friendly work environment.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.

Application Deadline: Until Position is Filled

Submit resumes to:

Samuel H. Hancock Ed.D.

Vice-President Human Resources

Area Office on Aging of NW Ohio, Inc.

2155 Arlington Avenue

Toledo, Ohio 43609

NO TELEPHONE CALLS

EEO/AA EMPLOYER

This description is intended to indicate the kind of tasks and level of work difficulty required of the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and/or job vacancy notice is not intended to limit or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned.

Job Type: Full-time

Pay: From $48,000.00 per year

LSW Case Manager/Care Transition Coach

Employment Status: Full-Time

Application Deadline: August 31, 2022

Overview

NOTICE OF JOB VACANCY

Title: LSW Case Manager/Care Transition Coach

Classification: Full time, non-exempt

Supervision: Reports to Department Director and has no supervisory authority,

Job Description: This position provides evaluation, outreach, support, and educational services to clients. The LSW Case Manager performs all related duties such as making full use of agency and outside resources on behalf of the program participant. The Case manager also monitors, coordinates, manages, and documents the quality and appropriateness of services provided by sub-contractors. The LSW Case Manager will undertake activities necessary to promote the achievement of person-centered outcomes within the scope of practice for the Social Worker (SW) as required by the Ohio Board of CSWMFT (Counselor, Social Work, and Marriage & Family Therapy.) Local and overnight travel may be required.

Qualifications: Licensed Independent Social Worker (LISW), or Licensed Social Worker (LSW) with unencumbered Ohio licensure required plus one or more years’ prior experience in home health care, case management, human services, social work, behavioral health services, or related field. Maintain reliable transportation, insurance, valid driver's license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.

Successfully pass an agency-required drug screen and fingerprint criminal background check.

Deadline for application: Until Position Filled

RN Case Manager/Care Transition Coach

Employment Status: Full-Time

Application Deadline: August 31, 2022

Overview

NOTICE OF JOB VACANCY

Title: RN Case Manager/Care Transition Coach

Classification: Full time, non-exempt

Supervision: Reports to Department Director and has no supervisory authority,

Job Description: This position provides evaluation, outreach, support, and educational services to clients. The RN Case Manager (CM) performs all related duties such as making full use of agency and outside resources on behalf of the program participant. The position also monitors, coordinates, manages, and documents the quality and appropriateness of services provided by sub-contractors. Duties include but are not limited to all appropriate aspects of Case Management as provided by the Guidelines of the Case Management Society of America, 2016. The RN Case Manager/Care Transitions Coach will undertake activities necessary to promote the achievement of person-centered outcomes within the scope of practice for the Registered Nurse (RN) as required by the Ohio Board of Nursing.

Qualifications: Registered Nurse with unencumbered Ohio licensure BSN preferred. Required plus one or more years’ prior experience in home health care, case management, human services, social work, behavioral health services, or related field. Maintain reliable transportation, insurance, valid driver's license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis. Successfully pass an agency-required drug screen and fingerprint criminal background check.

Deadline for application: Until Position Filled

RSVP Volunteer Coordinator

Employment Status: Part-Time

Pay: $18-$20 hourly

Application Deadline: August 31, 2022

Overview

Title: RSVP Volunteer Coordinator - Napoleon

Classification: Part-Time, non-exempt

Responsibilities: To promote volunteerism for older adults and coordinate RSVP services and activities.

Supervision: Reports to the Director of RSVP

Job Description: This position provides outreach to community agencies/organizations (five counties – Henry, Fulton, Williams, Defiance, and Paulding) to develop meaningful volunteer opportunities that align with the RSVP program. It promotes and educates the community about the RSVP program and the benefits of utilizing older adult volunteers. Provides management of volunteers by identifying skills sets and placement of RSVP volunteers, and ongoing management of volunteer stations.

Qualifications: Bachelor’s degree in social services, sociology, gerontology, or related field preferred. Work experience may be considered. A minimum of 2-years of experience working with volunteers and or older adults. Knowledge of community resources is desirable. Excellent verbal and written skills are needed. Computer proficiency is required.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.

Deadline for application: Until Position Filled

Provider Relations Assistant

Employment Status: Full Time

Pay: $17 - $20 hourly

Application Deadline: August 31, 2022

Overview

Title: Provider Relations Assistant

Classification: Full time, non-exempt

Responsibilities: To assist with the management of information and reporting in the

Provider Relations office.

Supervision: Reports to Quality Assurance Coordinator, Planning and Development

Job Description: Prepare correspondence for the Provider Relations department, as requested.

Maintain a working knowledge of PASSPORT Provider Rules and maintain electronic files of the current rules in effect for both Provider Relations and LTC staff. Conduct provider updates of basic information during the years a provider does not have a Structural Compliance Review “SCR”. Assist with organizing and distributing policy manuals. Serve as a resource person for the AOoA and its contracted provider agencies and keep accurate communication logs. As requested, manage provider data in PASSPORT PIMS database, Microsoft Access, and other databases. Prepare and distribute reports, as requested. Manage Provider insurance certificates ensuring they are current and document all the required coverage. Assist with electronic file management for provider relations office.

Qualifications: Requires computer and data entry skills. Recommended Associate Degree in Human Services or another 2-year degree with at least one year of experience in Human Services. Good written and oral communications. Excellent interpersonal skills and ability to relate to a variety of professional personnel and the community. Reliable transportation, auto insurance, and driver’s license required.

Deadline for application: Until Position Filled

Care Manager - Plan 4 Home

Employment Status: Full-Time

Pay: 48000

Application Deadline: July 01, 2022

Overview

Position Title: Care Manager – Plan 4 Home

Position Classification: Full-Time, Exempt

Responsibilities: This position provides assessment, outreach, supportive and educational services to clients under the supervision of Plan 4 Home Supervisor and the administrative direction of the Senior VP of Long-Term Care. The Social Work Care Manager performs all related activities such as making full use of agency and outside resources on behalf of the customer. This position also interviews and authorizes service units; monitors, coordinates and documents quality and appropriateness of service provided by subcontractor. Duties include but are not limited to all appropriate aspects of case management/care coordination necessary to promote achievement of desired client outcome.

Qualifications: Licensed Social Worker or Registered Nurse required. 1-year prior experience in home health care, community mental health, medical social work, gerontology, or related field preferred. Experience in conducting health/social interviews; knowledge of human behavior, family/caregiver dynamics, awareness of community resources and services.

Benefits: Excellent which includes flexible work hour, 3 weeks’ vacation the first year, healthcare, retirement plan, tuition reimbursement, eligible for bonus pay, eligible for raise after probation. Very welcoming, professional, family-friendly work environment.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor

Vehicle Record check (MVR) on at least an annual basis.

Submit resumes to:

Samuel H. Hancock Ed.D.

Vice-President Human Resources

Area Office on Aging of NW Ohio, Inc.

2155 Arlington Avenue

Toledo, Ohio 43609

NO TELEPHONE CALLS

EEO/AA EMPLOYER

Ohio Home Care Waiver - Care Manager -Napoleon

Employment Status: Full-Time

Application Deadline: July 01, 2022

Overview

Position Title: Ohio Home Care Waiver-Care Manager - Napoleon

Position Classification: Full-Time, Exempt

Responsibilities: Provide care management and assessment services for individuals under the age of sixty with community-based long-term care needs. One year of experience in Home and Community-Based Services. Ability to work in Northwest Ohio which includes occasionally shared on-call and aftercare hours coverage. Experience with mental health, younger disabled individuals, and/or medically fragile babies. Positions are available in the Fulton, Henry, Williams, and Paulding Defiance, counties.

Qualifications: Licensed Social Worker or Registered Nurse required. Prior experience in home health, healthcare or Long-Term Care, behavioral health, medical social work, or gerontology preferred. Strong written and oral and computer skills required and the ability to interact with members and professionals.

Benefits: Excellent which includes flexible work hours, 3 weeks’ vacation the first year, healthcare, retirement plan, tuition reimbursement, eligible for bonus pay, eligible raise after probation. Very welcoming, professional, family-friendly work environment.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.

Application Deadline: Until Position is Filled

Submit resumes to:

Samuel H. Hancock Ed.D.

Vice-President Human Resources

Area Office on Aging of NW Ohio, Inc.

2155 Arlington Avenue

Toledo, Ohio 43609

NO TELEPHONE CALLS

EEO/AA EMPLOYER

Info & Referral Specialist

Employment Status: Full-Time

Pay: $17.95

Application Deadline: July 01, 2022

Overview

Position Title: Information and Referral Specialist

Position Classification: Full-time; Non-Exempt; Hourly pay will be based upon experience and qualifications.

Responsibilities: Connects older adults, younger persons with physical disabilities, and their family caregivers with the information, and resource services via phone, in-person, through e-mail, or live chat on the agency website. This position collects basic intake information and data elements for referrals to all agency internal programs. Creates a remarkable consumer experience for those seeking help from the Area Office on Aging. Conducts outreach activities to increase Area Office on Aging services awareness amongst targeted populations. This position reports to the Aging Resource Center Director.

Qualifications: Minimum of 3 years experience within information and referral, customer service environment, or similar setting with appropriate computer skills. Knowledge/experience of the aging network preferred. Prefer a BS or BA in social work, sociology, psychology, mental health, and knowledge of the aging network required. Bilingual (Spanish/English) fluency is highly desirable.

Note: A driver’s license and criminal background check is required for this job.

Benefits: Includes, flexible work hours, 3 weeks vacation the first year, healthcare, tuition reimbursement, 403b thrift Plan, 11 ½ paid holidays, eligible for bonus pay, eligible for raise after probation. Very welcoming, professional, family-friendly work environment

This description is intended to indicate the kind of tasks and level of work difficulty required for positions that will be given this title. It shall not be construed as declaring what specific duties and responsibilities of any particular person shall be. It is not intended to limit or modify any supervisor's right to assign, direct and control the work of employees under their supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned, that are of a similar kind or level of difficulty.

Application Deadline: Until Position is Filled

Send Resumes To: jobs@areaofficeonaging.com

Area Office on Aging of Northwestern Ohio, Inc.

Attn: Human Resources

2155 Arlington Avenue

Toledo, Ohio 43609-1997

NO TELEPHONE CALLS

EEO/AA EMPLOYER

Provider Relations Specialist

Employment Status: Full-time

Application Deadline: August 31, 2022

Overview

JOB DESCRIPTION

TITLE: Provider Relations Specialist

CLASSIFICATION: Full-Time, Exempt

Responsibilities:

Typical tasks may include, but are not limited to the following:

1. Assists with Individual Provider/Independent Provider Process.
   
   
2. Removing barriers to potential Individual Providers/Independent Providers becoming certified.
   
   
3. Help to expedite process of potential Individual Providers/Independent Providers becoming certified.
   
   
4. Tracking Individual Providers/Independent Providers so they can provide services to more than one consumer.
   
   
5. Recruit Individual Providers/Independent Providers.

1. Assists in areas of contract process for Medicaid Waiver programs as assigned.

1. Assists with the provider certification process as assigned.

1. Conducts investigations and submits reports for incident reporting, when providers are involved.

1. Conducts program monitoring and provides training and technical assistance using established agency procedures including entry into and monitoring of the statewide database or other data collection sites.

1. Organizes Provider data assigned. Prepare various reports and listings for Quality Assurance, clinical staff, and agency needs.

1. Attend QA trainings and meetings sponsored by ODA and other related agencies as assigned.

1. Ensures the collection of data is systematic, continuous and confidential as well as accessible, communicated, and recorded.

1. Maintains an effective record keeping system and confidentiality of consumer data. Completes and submits work within established time frames.

1. Prepares and reviews reports in an accurate and timely manner as assigned.

1. Perform other tasks as required by the position.

AUTHORITY And RELATIONSHIPS:

The Provider Relations Specialist reports to the Quality Assurance Coordinator.

POSITION Qualifications:

Prefer bachelor’s degree in planning, business or public administration, human resources, social sciences, nursing or related discipline, or relevant experience in provider relations or contract management. Ability to collect, assemble, and disseminate information in an orderly fashion according to established timelines. Team/goal oriented. Excellent record keeping, report writing, presentation and interpersonal communication skills. Proficient use of MS Office Suite and web-based applications required.

SPECIAL REQUIREMENTS AND CONDITIONS:

This position shall be terminated if adequate funding is not available for the Medicaid Waiver programs. This position requires a criminal background check and demonstrated competency and proficiency on equipment and software normally used in the performance of assigned duties. Must provide own transportation, proof of insurance and valid driver’s license. Some travel and overnight business trips required.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of position. This description shall not be construed as declaring the specific tasks and responsibilities. It is not intended to limit, or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The use of this particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.