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Come Work for the Area Office on Aging

Are you looking for a job where you can make meaningful impact in the lives of older adults, their family caregivers and younger persons with disabilities? Apply for one of our open positions that provide a great work/life balance. We're looking for the best, most passionate people to join our growing team as we work to promote the health, well-being and safety of older adults, persons with disabilities and family caregivers to foster independence. From case management to assessment, we offer incredible opportunities to make a difference by doing what you love most. Know someone who is a good fit? Share this with them and encourage them to apply.

OHCW & SRS (IE) Assessor Supervisor

Employment Status: Fulltime
Application Deadline: December 31, 2022

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer a welcoming, professional, and family-friendly work environment and an opportunity to make a difference. We offer excellent benefits, including flexible work hours, 3 weeks of vacation the first year, healthcare, a retirement plan, and tuition reimbursement.

The OHCW & SRS Supervisor supervises assessors and Care Manager Assistants (CMAs) with quality, timeliness, and efficiency for staff working in Pre-Admissions Assessor (PAR), Ohio Home Care Waiver (OHCW), and Specialized Recovery Services (SRS).

Essential Job Functions

The position reviews 100% of OHCW’s initial and annual assessments, prepares and completes state hearings related to eligibility, participates in care conferences, and interacts with JFS on eligibility for OHCW Supervision and development of the assessment team for waiver and other assessments.

  • Assists staff in identifying and mobilizing community resources.
  • Plans and conducts orientation, in-service training, and continuing education for clinical and non-clinical staff.
  • Prepares and reviews internal and external reports and documents including those for submission to CareSource, the Ohio Department of Aging, and/or the Ohio Department of Medicaid.
  • Identifies and works to resolve problems of program participants via record review and employee consultation.
  • Conducts care evaluation reviews, quality reviews, and reviews of clinical procedures and practices, as well as forms and program compliance.
  • Participates in the evaluation of Medicaid and Non-Medicaid Programs.
  • Follows and ensures supervisee adherence to confidentiality, firewall policies, and HIPAA compliance. Maintains employee-related confidentiality.
  • MDS/CLS Home Choice Administrator duties.
  • Home Choice Supervisor backup.
  • Provider Gateway Administrator backup.
  • Supervisor back-up for PASSPORT & ALW Assessor Supervisor.

Job Requirements

Education and Experience

  • A licensed Social Worker or Registered Nurse with unencumbered Ohio licensure is required.
  • BSN or MSW Preferred
  • One prior experience in home care for the elderly, home health care, medical social work or gerontology.

Submit resumes to:

Samuel H. Hancock Ed.D.

Vice-President of Human Resources

Area Office on Aging of NW Ohio, Inc.

2155 Arlington Avenue

Toledo, Ohio 43609

Or

jobs@areaofficeonaging.com

This description indicates the kind of tasks and work difficulty required for the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and job vacancy notices are not intended to limit or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The use of this particular expression or illustration describing duties shall not be held to exclude other duties not mentioned.


Waiver Service Coordinator

Employment Status: Full-Time
Pay: $44,000
Application Deadline: December 31, 2022

Overview

NOTICE OF JOB VACANCY

Title: Waiver Service Coordinator

Classification: Full-Time, Exempt

Responsibilities: Under general supervision, conduct comprehensive in-home assessments and reassessments to identify the biopsychosocial needs of members. Identify both formal and informal support systems, address member needs and assist with the coordination of long-term services and supports for individuals in-home and community-based settings under MyCare Ohio Waiver Program.

Job Description: This position conducts comprehensive in-home assessments and regular visits to identify the biopsychosocial needs of the member. Collaborate with RN Care Manager as necessary to address member issues as clinical judgment indicates. Communicate with service providers to identify service delivery problems, validate the current service plan, and note changes in a member's condition or needs. Maintains contact with caregivers, family members, and friends listed in the service/care plan to explain the role and responsibilities of the Waiver Service Coordinator and to ensure compliance with the member’s service/care plan. Prepare and participate in annual Care Management/Waiver Service Coordination audits performed by the delegated entity (e.g., IPRO) assigned by the Ohio Department of Medicaid (ODM). Assist in the dis-enrollment process. Educate members on the reason for this action and their appeal rights.

Qualifications: RN or LSW required with at least one (1) year of experience working in-home care with seniors, or individuals with disabilities or other case management experience in a related field.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.

Deadline for application: Until Position Filled

Submit resumes to:

Samuel H. Hancock Ed.D.

Vice-President of Human Resources

Area Office on Aging of NW Ohio, Inc.

2155 Arlington Avenue

Toledo, Ohio 43609

Or

jobs@areaofficeonaging.com

This description is intended to indicate the kind of tasks and level of work difficulty required of the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and/or job vacancy notice is not intended to limit or modify any supervisor's rights to assign, direct, and control the work of employees under supervision. The use of this particular expression or illustration describing duties shall not be held to exclude other duties not mentioned.


Supervisor - Plan 4 Home

Employment Status: Full-Time
Application Deadline: December 31, 2022

Overview

NOTICE OF JOB VACANCY

Job Title: Plan 4 Home Supervisor

Program: Plan 4 Home (within the Long-Term Care Program)

Develops policies, procedures, and processes for the Plan 4 Home program. Reviews and revises policies and procedures to ensure program effectiveness and efficiencies. Oversees and manages all day-to-day operations of the Plan 4 Home program. Assigns cases and other responsibilities to care, specialists. Opens cases and performs care coordination functions for clients as assigned and/or needed.

  • Confers regularly with the VP of Long-Term Care regarding clinical practice issues, problems, and procedures. Reviews documentation and consumer records to evaluate staff performance, plans of care, and quality of services provided to participants in the program. Participates in case conferences with service providers, partner organizations, families, and case management/care coordination as indicated. Trains and orients staff to program and agency procedures. Assists staff in identifying and mobilizing community resources.

Qualifications: Registered Nurse or Licensed Social Worker required, BSN or MSW preferred with at least one (1) year of supervisory and administrative experience in home care for the elderly, home health care, medical social work, or gerontology. Ability to coordinate and work with community organizations collaboratively and cooperatively on behalf of clients and agencies. Must possess computer skills and customer service skills.

.

Submit resumes to:

Samuel H. Hancock Ed.D.

Vice-President Human Resources

Area Office on Aging of NW Ohio, Inc.

2155 Arlington Avenue

Toledo, Ohio 43609

Or jobs@areaofficeonaging.com

This description is intended to indicate the kind of tasks and level of work difficulty required of the position. The title of this job shall not be construed as declaring the specific duties and responsibilities. Excellent Benefits. EEO/AAP, Bilingual, and minority applicants are encouraged to apply. This position description and/or job vacancy notice is not intended to limit or modify any supervisor’s rights to assign, direct, and control the work of employees under supervision. The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned.


Recovery Care Manager Eastern Counties

Employment Status: Full-Time
Application Deadline: December 31, 2022

Overview

Position Title: Recovery Care Manager Eastern Counties

Position Classification: Full-Time, Non-Exempt

Responsibilities: This position works primarily in the eastern counties (Erie, Ottawa, and Sandusky counties) and provides recovery services management for the Medicaid Specialized Recovery Services Program (SRSP). Understanding of home and community-based service delivery systems and community resources. Ability to travel in a multi-county service area and access private homes and facilities, which may not be readily accessible. Must know issues affecting people with severe and presentient mental illness and community-based intervention/resources for those individuals.

Qualifications: Registered Nurse (RN), or Licensed Social Worker (LSW or LISW) licensed to practice in the State of Ohio, or a bachelor’s degree in counseling, psychology, or related field with a minimum of three (3) years prior experience in-home and community-based services, case management and mental health

Benefits: Excellent which includes flexible work hours, 3 weeks’ vacation the first year, healthcare, retirement plan, tuition reimbursement, eligible bonus pay, and eligible for raise after probation. Very welcoming, professional, family-friendly work environment.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.

Application Deadline: Until Position is Filled

Submit resumes to:

Samuel H. Hancock Ed.D.

Vice-President Human Resources

Area Office on Aging of NW Ohio, Inc.

2155 Arlington Avenue

Toledo, Ohio 43609

NO TELEPHONE CALLS

EEO/AA EMPLOYER

This description is intended to indicate the kind of tasks and level of work difficulty required of the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and/or job vacancy notice is not intended to limit or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned.

Job Type: Full-time

Pay: From $48,000.00 per year


Provider Relations Assistant

Employment Status: Full Time
Pay: $17 - $20 hourly
Application Deadline: December 31, 2022

Overview

Title: Provider Relations Assistant

Classification: Full time, non-exempt

Responsibilities: To assist with the management of information and reporting in the

Provider Relations office.

Supervision: Reports to Quality Assurance Coordinator, Planning and Development

Job Description: Prepare correspondence for the Provider Relations department, as requested.

Maintain a working knowledge of PASSPORT Provider Rules and maintain electronic files of the current rules in effect for both Provider Relations and LTC staff. Conduct provider updates of basic information during the years a provider does not have a Structural Compliance Review “SCR”. Assist with organizing and distributing policy manuals. Serve as a resource person for the AOoA and its contracted provider agencies and keep accurate communication logs. As requested, manage provider data in PASSPORT PIMS database, Microsoft Access, and other databases. Prepare and distribute reports, as requested. Manage Provider insurance certificates ensuring they are current and document all the required coverage. Assist with electronic file management for provider relations office.

Qualifications: Requires computer and data entry skills. Recommended Associate Degree in Human Services or another 2-year degree with at least one year of experience in Human Services. Good written and oral communications. Excellent interpersonal skills and ability to relate to a variety of professional personnel and the community. Reliable transportation, auto insurance, and driver’s license required.

Deadline for application: Until Position Filled


Care Manager - Plan 4 Home

Employment Status: Full-Time
Pay: 48000
Application Deadline: December 31, 2022

Overview

Position Title: Care Manager – Plan 4 Home

Position Classification: Full-Time, Exempt

Responsibilities: This position provides assessment, outreach, supportive and educational services to clients under the supervision of Plan 4 Home Supervisor and the administrative direction of the Senior VP of Long-Term Care. The Social Work Care Manager performs all related activities such as making full use of agency and outside resources on behalf of the customer. This position also interviews and authorizes service units; monitors, coordinates and documents quality and appropriateness of service provided by subcontractor. Duties include but are not limited to all appropriate aspects of case management/care coordination necessary to promote achievement of desired client outcome.

Qualifications: Licensed Social Worker or Registered Nurse required. 1-year prior experience in home health care, community mental health, medical social work, gerontology, or related field preferred. Experience in conducting health/social interviews; knowledge of human behavior, family/caregiver dynamics, awareness of community resources and services.

Benefits: Excellent which includes flexible work hour, 3 weeks’ vacation the first year, healthcare, retirement plan, tuition reimbursement, eligible for bonus pay, eligible for raise after probation. Very welcoming, professional, family-friendly work environment.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor

Vehicle Record check (MVR) on at least an annual basis.

Submit resumes to:

Samuel H. Hancock Ed.D.

Vice-President Human Resources

Area Office on Aging of NW Ohio, Inc.

2155 Arlington Avenue

Toledo, Ohio 43609

NO TELEPHONE CALLS

EEO/AA EMPLOYER


Ohio Home Care Waiver - Care Manager -Napoleon

Employment Status: Full-Time
Application Deadline: December 31, 2022

Overview


The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, 3 weeks' vacation the first year, healthcare, a retirement plan, and tuition reimbursement.

The OHCW Care Manager provides case management and assessment services to the Ohio Home Care population in northwestern counties (Defiance, Fulton, Henry, Paulding, Williams and Wood). Must have ability to work in Northwest Ohio, including occasionally shared on-call and aftercare hours coverage. Experience with mental health, younger disabled individuals, and/or medically fragile babies. Positions are available in both the Napoleon & Toledo Offices.

Essential Job Functions

  • Conducts contacts with individuals/caregivers in accordance with program specifications to monitor the delivery of all services in the individuals all services plan.
  • Assists individuals in gaining access to any necessary services regardless of funding source which enable individuals to remain in their community living arrangement.
  • Coordinates provision of waiver services with other services in the all services plan.
  • Schedules and facilitates interdisciplinary team meetings for waiver individuals.
  • Educates individual/caregiver within scope of knowledge by providing health education or information about community resources.
  • Adheres to the reporting requirements for incidents and prevention from harm planning.
  • Maintains ongoing contact with service providers/subcontractors to monitor service delivery and resolve service provision problems.
  • Maintains contact with informal caregivers to obtain necessary information and coordinate formal and informal services.
  • Maintains all appropriate documentation in formats prescribed by the PAA and the Office of Medical Assistance (OMA).
  • Maintains strict confidentiality of consumer information according to HIPPA/Agency/OMA policy.
  • Represents the Agency at community and special events as requested.

Job Requirement:

Education and Experience

  • Licensed Social Worker, LISW, Registered Nurse with unencumbered Ohio licensure.
  • A minimum of one year prior experience in Home and Community Based Service.
  • Strong written and oral and computer skills required and the ability to interact with members and professionals.
  • Maintain reliable transportation, insurance, valid driver's license and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.

This description is intended to indicate the kind of tasks and level of work difficulty required for the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and/or job vacancy notice is not intended to limit or modify any supervisor’s rights to assign, direct, and control the work of employees under supervision. The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned.


Info & Referral Specialist

Employment Status: Full-Time
Pay: $17.95
Application Deadline: December 31, 2022

Overview

Position Title: Information and Referral Specialist

Position Classification: Full-time; Non-Exempt; Hourly pay will be based upon experience and qualifications.

Responsibilities: Connects older adults, younger persons with physical disabilities, and their family caregivers with the information, and resource services via phone, in-person, through e-mail, or live chat on the agency website. This position collects basic intake information and data elements for referrals to all agency internal programs. Creates a remarkable consumer experience for those seeking help from the Area Office on Aging. Conducts outreach activities to increase Area Office on Aging services awareness amongst targeted populations. This position reports to the Aging Resource Center Director.

Qualifications: Minimum of 3 years experience within information and referral, customer service environment, or similar setting with appropriate computer skills. Knowledge/experience of the aging network preferred. Prefer a BS or BA in social work, sociology, psychology, mental health, and knowledge of the aging network required. Bilingual (Spanish/English) fluency is highly desirable.

Note: A driver’s license and criminal background check is required for this job.

Benefits: Includes, flexible work hours, 3 weeks vacation the first year, healthcare, tuition reimbursement, 403b thrift Plan, 11 ½ paid holidays, eligible for bonus pay, eligible for raise after probation. Very welcoming, professional, family-friendly work environment

This description is intended to indicate the kind of tasks and level of work difficulty required for positions that will be given this title. It shall not be construed as declaring what specific duties and responsibilities of any particular person shall be. It is not intended to limit or modify any supervisor's right to assign, direct and control the work of employees under their supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned, that are of a similar kind or level of difficulty.

Application Deadline: Until Position is Filled

Send Resumes To: jobs@areaofficeonaging.com

Area Office on Aging of Northwestern Ohio, Inc.

Attn: Human Resources

2155 Arlington Avenue

Toledo, Ohio 43609-1997

NO TELEPHONE CALLS

EEO/AA EMPLOYER


Provider Relations Specialist

Employment Status: Full-time
Pay: $42,000-$45,000
Application Deadline: December 31, 2022

Overview

Job Description

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities.

We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve.

We offer a welcoming, professional, and family-friendly work environment and an opportunity to make a difference. Excellent benefits include flexible work hours, 3 weeks vacation the first year, healthcare, a retirement plan, and tuition reimbursement.

Job Summary

The Provider Relations Specialist works directly with contracted providers of the Area Office on Aging of Northwestern Ohio. Responsibilities include activities across the entire spectrum of provider relations. This includes ensuring the provider meets certification requirements, contracting, monitoring for compliance with established requirements, providing technical assistance and training, as well as, investigating any reported incidents involving a provider. Data entry into the statewide or other data collection site as required.

Essential Job Functions

  • Recruit Individual Providers/Independent Providers.
  • Help potential Individual Providers/Independent Providers become certified.
  • Conduct program monitoring and provides training and technical assistance using established agency procedures including entry into and monitoring of the statewide database or other data collection sites.
  • Organize Provider data assigned. Prepare various reports and listings for Quality Assurance, clinical staff, and agency needs.
  • Ensure the collection of data is systematic, continuous, and confidential as well as accessible, communicated, and recorded
  • Maintain an effective record-keeping system and confidentiality of consumer data.
  • Applicants must be able to work independently.
  • This position involves travel to provider business locations throughout Northwest Ohio 2-3 days per week. No overnight accommodations are required for this type of travel.

Qualifications:

  • Prefer a bachelor’s degree in planning, business or public administration, human resources, social sciences, nursing or related discipline, or relevant experience in provider relations or contract management.
  • Ability to collect, assemble, and disseminate information in an orderly fashion according to established timelines.
  • Team/goal oriented with excellent record-keeping, report writing, presentation, and interpersonal communication skills.
  • Proficient use of MS Office Suite and web-based applications required.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of the position. This description shall not be construed as declaring the specific tasks and responsibilities. It is not intended to limit, or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.


Care Manager - Aetna

Employment Status: Full-time
Application Deadline: December 31, 2022

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, 3 weeks of vacation the first year, healthcare, a retirement plan, and tuition reimbursement.

Job Summary

The Aetna Care Manager conducts in-home assessments & reassessments, identifies and addresses the needs, determines risk, and ensures compliance.

Essential Job Functions

  • Work with the MyCare Ohio program in the Toledo area.
  • Conduct care management, and assessments for individuals in need of community-based long-term care.
  • Provide ongoing assessment, coordination, and monitoring of members' needs and ensure that services/interventions continue to be appropriate.
  • Interviews & gathers information from consumers to develop an individualized care plan.
  • Maintain contact with members, caregivers, and or family members listed in the service care plan.
  • Must possess computer skills and customer service skills. and have knowledge of community resources.

Job Requirements

Education and Experience

  • A licensed Social Worker or Registered Nurse with unencumbered Ohio licensure is required.
  • One year prior experience in home health, healthcare for the elderly, home health care, medical social work, or gerontology.
  • Reliable transportation is required.

EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Deadline for application: Until the position is filled

This description is intended to indicate the kind of tasks and level of work difficulty required for positions that will be given this title. It shall not be construed as declaring what specific duties and responsibilities of any particular person shall be. It is not intended to limit or modify any supervisor's right to assign, direct and control the work of employees under their supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned, that are of a similar kind or level of difficulty.





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