Kinship Navigator

Employment Status: Full-Time, Non-Exempt Professional

Application Deadline: March 28, 2023

Overview

Position Title: Kinship Navigator

Position Classification: Full-Time, Non-Exempt

Supervision: The Kinship Navigator reports to The Kinship Navigator Program Supervisor

Responsibilities: This position consists of completing caregiver intake assessments, follow-up assessments, and making daily status calls to caregivers; providing them with support and information on services offered in the community. Responsible for documenting all incoming referrals and new caregiver inquiries plus documenting contacts in case notes in SAMS electronic database. Capable of developing and maintaining relationships with appropriate social service agencies and community resources through written and verbal communications.

You will regularly perform general clerical work such as mailings, filing, assembly of informational packets, record maintenance, and submitting weekly statistics to the Kinship Navigator Program Supervisor. Assist with developing and facilitating programming for Kinship Clubs, special events, and educational workshops.

Qualifications: Bachelor’s Degree in social services, education, gerontology, or related human services field plus 2 years of related experience. Computer skills: experience with the utilization of electronic records, programs such as Outlook, Excel, Word, PowerPoint, and Adobe, and the ability to create program flyers, annual calendars, and quarterly newsletters using Canva.

Reliable transportation, insurance, a valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle

Record check (MVR) on at least an annual basis.

Application Deadline: Until the Position is Filled

Submit resumes to: Samuel H. Hancock Ed.D. Vice-President Human Resources Area Office on Aging of NW Ohio, Inc. 2155 Arlington Avenue Toledo, Ohio 43609 NO TELEPHONE CALLS EEO/AA EMPLOYER Posted 2/8/23

Or jobs@areaofficeonaging.com This description indicates the kind of tasks and level of work difficulty required for the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and job vacancy notices are not intended to limit or modify any supervisor's rights to assign, direct, and control the work of employees under supervision. The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned.

Waiver Service Coordinator

Employment Status: Full-Time

Pay: 44,000

Application Deadline: February 28, 2023

Overview

Job description

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, 3 weeks' vacation the first year, healthcare, a retirement plan, and tuition reimbursement.

Job Summary

The Waiver Service Coordinator is responsible for conducting in-home assessments and reassessments. Identifying both formal and informal support systems, addressing member needs, and assisting with the coordination of long-term services and supports for individuals in home and community-based settings under MyCare Ohio Waiver Program.

Job Description:

• Conduct comprehensive in-home assessments and regular visits to identify the biopsychosocial needs of the member, the degree of functional impairment, and the formal and informal support system available; identify, and address needs including health and safety risk factors.
• Provide ongoing assessments, coordination, and monitoring of a member’s needs, strengths, circumstances, and services to assure that services/interventions continue to be appropriate and maintain the health and safety of the member.
• Participate in Interdisciplinary Care Team (ICT) conferences with RN Care Managers, service providers, members, caregivers, physicians, Adult Protective Service (APS) staff, etc.
• Develop and implement an individualized, written Person-Centered Service Plan, with member and caregiver's input, to maximize the member's quality of life based on the member's capacity and preferences.
• Modify the service plan, as needed, to reflect the member’s current needs, goals, and interventions.
• Coordinate benefits based on adherence to payer sequencing when authorizing MyCare Waiver services.
• Communicate with service providers to identify service delivery problems, validate the current service plan, and note changes in a member's condition or needs.
• Maintains contact with caregivers, family members, and friends listed in the service/care plan to explain the role and responsibilities of the Waiver Service Coordinator and to ensure compliance with the member’s service/care plan.
• Advocate on behalf of the member and/or caregiver as needed.
• Monitor the member’s financial eligibility for Medicaid waiver-funded programs and home care and know general Medicaid eligibility criteria.
• Reassess member eligibility for Medicaid Waiver enrollment minimally every 365 days or more frequently if warranted by a change in member’s status.
• Prepare and participate in annual Care Management/Waiver Service Coordination audits performed by the delegated entity (e.g., IPRO) assigned by the Ohio Department of Medicaid (ODM).
• Assist in the disenrollment process. Educate members on the reason for this action and their appeal rights.
• Maintains an effective record-keeping system with timely submission of case notes.
• Maintains confidentiality of the clinical record, assessment tools, and member data.
• Completes and submits work within timeframes per program requirements.

Qualifications:

• Registered Nurse or LSW with unencumbered Ohio licensure,
• One or more years’ prior experience in home care with seniors or individuals with disabilities or other case management experience in a related field.
• Experience in conducting health/social interviews; knowledge of human behavior, family/caregiver dynamics, and awareness of community resources and services.
• Maintain reliable transportation, insurance, valid driver's license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis. Successfully pass an agency-required drug screen and fingerprint criminal background check.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of position. This description shall not be construed as declaring the specific tasks and responsibilities. It is not intended to limit, or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Job Type: Full-time

Deadline for application: Until Position Filled

Submit resumes to: Samuel H. Hancock Ed.D. Vice-President of Human Resources Area Office on Aging of NW Ohio, Inc. 2155 Arlington Avenue Toledo, Ohio 43609

Or jobs@areaofficeonaging.com This description is intended to indicate the kind of tasks and level of work difficulty required of the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and/or job vacancy notice is not intended to limit or modify any supervisor's rights to assign, direct, and control the work of employees under supervision. The use of this particular expression or illustration describing duties shall not be held to exclude other duties not mentioned.

Provider Relations Assistant

Employment Status: Full Time

Pay: $17.39 - $23.48 per hour

Application Deadline: February 28, 2023

Overview

Title: Provider Relations Assistant

Classification: Full time, non-exempt

Responsibilities: To assist with the management of information and reporting in the

Provider Relations office.

Supervision: Reports to Quality Assurance Coordinator, Planning and Development

Job Description: Prepare correspondence for the Provider Relations department, as requested.

Maintain a working knowledge of PASSPORT Provider Rules and maintain electronic files of the current rules in effect for both Provider Relations and LTC staff. Conduct provider updates of basic information during the years a provider does not have a Structural Compliance Review “SCR”. Assist with organizing and distributing policy manuals. Serve as a resource person for the AOoA and its contracted provider agencies and keep accurate communication logs. As requested, manage provider data in PASSPORT PIMS database, Microsoft Access, and other databases. Prepare and distribute reports, as requested. Manage Provider insurance certificates ensuring they are current and document all the required coverage. Assist with electronic file management for provider relations office.

Qualifications: Requires computer and data entry skills. Recommended Associate Degree in Human Services or another 2-year degree with at least one year of experience in Human Services. Good written and oral communications. Excellent interpersonal skills and ability to relate to a variety of professional personnel and the community. Reliable transportation, auto insurance, and driver’s license required.

Deadline for application: Until Position Filled

Care Manager - Plan 4 Home

Employment Status: Full-Time

Pay: $48,000

Application Deadline: February 28, 2023

Overview

Position Title: Care Manager – Plan 4 Home

Position Classification: Full-Time, Exempt

Responsibilities: This position provides assessment, outreach, supportive and educational services to clients under the supervision of Plan 4 Home Supervisor and the administrative direction of the Senior VP of Long-Term Care. The Social Work Care Manager performs all related activities such as making full use of agency and outside resources on behalf of the customer. This position also interviews and authorizes service units; monitors, coordinates and documents quality and appropriateness of service provided by subcontractor. Duties include but are not limited to all appropriate aspects of case management/care coordination necessary to promote achievement of desired client outcome.

Qualifications: Licensed Social Worker or Registered Nurse required. 1-year prior experience in home health care, community mental health, medical social work, gerontology, or related field preferred. Experience in conducting health/social interviews; knowledge of human behavior, family/caregiver dynamics, awareness of community resources and services.

Benefits: Excellent which includes flexible work hour, 3 weeks’ vacation the first year, healthcare, retirement plan, tuition reimbursement, eligible for bonus pay, eligible for raise after probation. Very welcoming, professional, family-friendly work environment.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor

Vehicle Record check (MVR) on at least an annual basis.

Submit resumes to:

Samuel H. Hancock Ed.D.

Vice-President Human Resources

Area Office on Aging of NW Ohio, Inc.

2155 Arlington Avenue

Toledo, Ohio 43609

NO TELEPHONE CALLS

EEO/AA EMPLOYER

Ohio Home Care Waiver - Care Manager -Napoleon

Employment Status: Full-Time

Pay: Pay Range $49,753.60 to $67,167.00

Application Deadline: February 28, 2023

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, 3 weeks' vacation the first year, healthcare, a retirement plan, and tuition reimbursement.

The OHCW Care Manager provides case management and assessment services to the Ohio Home Care population in northwestern counties (Defiance, Fulton, Henry, Paulding, Williams and Wood). Must have ability to work in Northwest Ohio, including occasionally shared on-call and aftercare hours coverage. Experience with mental health, younger disabled individuals, and/or medically fragile babies. Positions are available in both the Napoleon & Toledo Offices.

Essential Job Functions

• Conducts contacts with individuals/caregivers in accordance with program specifications to monitor the delivery of all services in the individuals all services plan.
• Assists individuals in gaining access to any necessary services regardless of funding source which enable individuals to remain in their community living arrangement.
• Coordinates provision of waiver services with other services in the all services plan.
• Schedules and facilitates interdisciplinary team meetings for waiver individuals.
• Educates individual/caregiver within scope of knowledge by providing health education or information about community resources.
• Adheres to the reporting requirements for incidents and prevention from harm planning.
• Maintains ongoing contact with service providers/subcontractors to monitor service delivery and resolve service provision problems.
• Maintains contact with informal caregivers to obtain necessary information and coordinate formal and informal services.
• Maintains all appropriate documentation in formats prescribed by the PAA and the Office of Medical Assistance (OMA).
• Maintains strict confidentiality of consumer information according to HIPPA/Agency/OMA policy.
• Represents the Agency at community and special events as requested.

Job Requirement:

Education and Experience

• Licensed Social Worker, LISW, Registered Nurse with unencumbered Ohio licensure.
• A minimum of one year prior experience in Home and Community Based Service.
• Strong written and oral and computer skills required and the ability to interact with members and professionals.
• Maintain reliable transportation, insurance, valid driver's license and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.

This description is intended to indicate the kind of tasks and level of work difficulty required for the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and/or job vacancy notice is not intended to limit or modify any supervisor’s rights to assign, direct, and control the work of employees under supervision. The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned.

Information & Referral Specialist

Employment Status: Full-Time

Pay: $17.95 per hour

Application Deadline: February 28, 2023

Overview

Position Title: Information and Referral Specialist

Position Classification: Full-time; Non-Exempt; Hourly pay will be based upon experience and qualifications.

Responsibilities: Connects older adults, younger persons with physical disabilities, and their family caregivers with the information, and resources services they need. This position collects basic intake information of the caller into the appropriate software. Creates a remarkable consumer experience for those who call, e-mail, use the live chat Web site function or walk in the Area Office on Aging seeking help in living a long, quality, and independent lives. Conducts outreach activities to increase AreaOffice on Aging services awareness amongst targeted populations. This position reports to the Aging Resource Center Director.

Qualifications: BS or BA in nursing, social work, or a related field and/or relevant experience. Minimum of 3 years experience within an information and referral, customer service environment, or similar setting with appropriate computer skills. Knowledge/experience of the aging network preferred. Bilingual (Spanish/English) fluency is highly desirable. Note: A driver’s license and criminal background check is required for this job.

This description is intended to indicate the kind of tasks and level of work difficulty required of positions that will be given this title. It shall not be construed as declaring what specific duties and responsibilities of any particular person shall be. It is not intended to limit or modify any supervisor's right to assign, direct and control the work of employees under their supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned, that are of a similar kind or level of difficulty.

Application Deadline: Until Position is Filled

Send Resumes To: jobs@areaofficeonaging.com

Area Office on Aging of Northwestern Ohio, Inc.

Attn: Personnel

2155 Arlington Avenue

Toledo, Ohio 43609-1997

NO TELEPHONE CALLS

EEO/AA EMPLOYER

Care Manager - Aetna

Employment Status: Full-time

Pay: Pay Range $49,753.60 to $67,167.00

Application Deadline: February 28, 2023

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, 3 weeks of vacation the first year, healthcare, a retirement plan, and tuition reimbursement.

Job Summary

The Aetna Care Manager conducts in-home assessments & reassessments, identifies and addresses the needs, determines risk, and ensures compliance.

Essential Job Functions

• Work with the MyCare Ohio program in the Toledo area.
• Conduct care management, and assessments for individuals in need of community-based long-term care.
• Provide ongoing assessment, coordination, and monitoring of members' needs and ensure that services/interventions continue to be appropriate.
• Interviews & gathers information from consumers to develop an individualized care plan.
• Maintain contact with members, caregivers, and or family members listed in the service care plan.
• Must possess computer skills and customer service skills. and have knowledge of community resources.

Job Requirements

Education and Experience

• A licensed Social Worker or Registered Nurse with unencumbered Ohio licensure is required.
• One year prior experience in home health, healthcare for the elderly, home health care, medical social work, or gerontology.
• Reliable transportation is required.

EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Deadline for application: Until the position is filled

This description is intended to indicate the kind of tasks and level of work difficulty required for positions that will be given this title. It shall not be construed as declaring what specific duties and responsibilities of any particular person shall be. It is not intended to limit or modify any supervisor's right to assign, direct and control the work of employees under their supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned, that are of a similar kind or level of difficulty.