Care Manager - Napoleon

Employment Status: Full-Time

Pay: $52,000

Application Deadline: March 31, 2025

Overview

Job Title: CARE MANAGER- Napoleon

Employment Type: Full-Time, $52,000
Organization: Area Office on Aging of NW Ohio, Inc.

About Us: The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the ten counties we serve in northwestern Ohio (Defiance, Erie, Fulton, Henry, Lucas, Ottawa, Paulding, Sandusky, Williams, and Wood counties). If you’re passionate about making a positive impact, consider joining the Area Office on Aging. We provide a warm, professional, and family-oriented work environment where you can truly make a difference. For more details about our services, visit our website at www.areaofficeonaging.com.

Essential Functions:

• Conducts comprehensive in-home assessments to identify the bio-psycho-social needs of the consumer, the degree of functional impairment, and the formal and informal support system available, and identifies, and addresses needs including health and safety risk factors.
• Assists in the development of comprehensive goals and objectives and a Comprehensive Service Plan with the Medicaid waiver consumer and caregiver(s) using available community resources and formal and informal support systems utilizing payer sequence showing Medicaid and then the Medicaid waiver programs as payer of last resort.
• Implements the Comprehensive Service Care Plan.
• Provides ongoing assessment, coordination, and monitoring of a consumer’s needs, strengths, circumstances, and services to assure that services/interventions continue to be appropriate and maintain the health and safety of the consumer.
• Develop an individualized, culturally competent, written care plan, with consumer and caregiver’s input, to maximize the consumer’s quality of life based upon the consumer’s capacity and preferences.
• Coordinates and collaborates with all available funding sources to use available resources efficiently and effectively.
• Educates consumers about provider options through the PASSPORT provider selection and Informed Choice processes when applicable.
• Makes ongoing telephone contact with service providers to identify service delivery problems, validate the current plan of treatment, and note changes in a consumer’s condition or needs.
• Maintains contact with caregivers, family members, and friends listed in the service/care plan to explain the role and responsibilities of the Care Manager and to ensure compliance with the consumer’s service/care plan.
• Provides consumer education to promote informed choice and understanding of risks and benefits of care options and decisions.
• Advocates on behalf of the consumer and/or caregiver as needed.
• Monitors the consumer’s financial eligibility for Medicaid waiver-funded programs and home care and knows general Medicaid eligibility criteria.
• Reassesses the eligibility for Medicaid Waiver enrollment minimally every 365 days or more frequently if warranted by a change in consumer’s status.
• Participates in care management conferences with service providers, consumers, caregivers, physicians, APS workers, etc.
• Modifies the care plan, as needed, to reflect the consumer’s current needs, goals, and interventions.
• Develops a discharge plan for consumers not meeting program eligibility standards. Disenrolls the consumer and facilitates the transition into non-Medicaid waiver service programs and community resource(s). Informs consumers who are disenrolled or denied services of the reason for this action and their appeal rights.
• Maintains an effective record-keeping system.
• Maintains confidentiality of the clinical record, assessment tool, and case management data.
• Completes and submits work within established time frames.
• Performs other duties as assigned by the supervisor.

Special Requirements & Conditions:
Requires a criminal background check, drug/alcohol screening, and Ohio Department of Aging certification. Must maintain reliable transportation, insurance, a valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) annually. EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Qualifications:
Registered Nurse or Licensed Social Worker with at least one (1) year prior experience in home care for the elderly, home health care, medical social work, or gerontology.
Deadline for application: Until the position is filled

Weekly Schedule:

AOoA is open Monday – Friday from 8:00 am – 5:30 pm.4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week.

Benefits:

• Health, Dental & Vision Insurance.
• Life Insurance.
• 403(B) retirement plan.
• Generous Paid Time off.
• Mileage Reimbursement at the IRS rate.
• Flexible Schedule – Weekends and Holidays off!
• Travel Expenses.
• Training/Tuition Reimbursement.

Work Location:
Napoleon, Ohio

Click to apply: Area Office on Aging of Northwestern Ohio, Inc.

Information & Referral Specialist

Employment Status: Full-Time

Pay: $22.06

Application Deadline: April 30, 2025

Overview

The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the 10 counties we serve. For more information about our services, please go to www.AreaOfficeOnAging.com. We offer a welcoming, professional, and family-friendly work environment with an opportunity to make a difference.

The Information and referral Specialist is responsible for connecting older adults, younger people with physical disabilities, and their family caregivers with the information & resource services they need.

Essential Job Functions

Communicate 100% accurate information to customers regarding requested services.

• Creates a remarkable consumer experience for those seeking help from the Area Office on Aging.
• This position collects basic intake information and data elements for referrals to all agency internal programs.
• This can be done via phone, in-person, e-mail, and live chat on the agency website.
• Completes screening of PASSPORT waiver, Assisted Living waiver, and Nursing home applicants by collecting all required information to determine preliminary eligibility.
• Conducts outreach activities to increase Area Office on Aging services awareness amongst targeted populations.
• This position reports to the Aging Resource Center Supervisor.

QUALIFICATIONS

• Minimum of 3 years experience within an information and referral, customer service environment, or similar setting with appropriate computer skills.
• Knowledge/experience of the aging network preferred. Bilingual (Spanish/English) fluency is highly desirable.
• Requires a criminal background check and drug/alcohol screening.

EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Weekly Schedule:

• AOoA is open Monday – Friday from 8:30 am – 5:30 pm
• 4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week

Benefits:

• 403(B) retirement plan
• Health Insurance
• Life Insurance
• Mileage Reimbursement at the IRS rate
• Long Term Disability
• Flexible Schedule – Weekends and Holidays off!
• Generous Paid Time off
• Paid CEU and Professional Development opportunities
• Partial Tuition Reimbursement
• 
  
• Work Location: (Main office in Toledo)

Application Deadline: Until the Position is Filled

Submit resumes to:

Click to Apply: Area Office on Aging of Northwestern Ohio, Inc.

Human Resources Area Office on Aging of NW Ohio, Inc.2155 Arlington Avenue Toledo, Ohio 43609

AmeriCorps Seniors RSVP Volunteer Coordinator

Employment Status: Full-Time

Pay: $25.00

Application Deadline: March 24, 2025

Overview

Position Title: AmeriCorps Seniors RSVP Volunteer Coordinator
Classification: Full Time, Non-Exempt
$25.00

Function: To promote volunteerism for older adults and coordinate AmeriCorps Seniors RSVP services and activities.

Responsibilities:

• Provide outreach to community agencies/organizations to develop meaningful volunteer opportunities that align with the RSVP program.
• Promote and educate the community about the RSVP program and the value and benefits of utilizing older adult volunteers.
• Identify and develop sources for recruitment of older adults for volunteer service.
• Monitor ongoing management of volunteer stations.
• Provide volunteer management for RSVP volunteers encompassing identification of skills, referral to agencies and organizations, placement with volunteer jobs, follow-up and tracking of volunteer activities, coordination of volunteer benefits, and recognition of service.
• Provide documentation and quantifiable data reflecting program activities and requested program reports.
• Runs reports, compiles information, and statistical reports, and enters program data as assigned.
• Handles confidential information following agency policies; maintains an effective record-keeping system; completes and submits work within established time frames.
• Maintains files and filing systems, duplicates, sorts, and collates documents; reduces active record files as needed.
• Attends conferences, workshops, and other training as required.
• Maintains confidentiality following agency policy and all applicable laws and regulations.
• Perform other duties as assigned.

Authority and Relationship: This position reports to the Director of AmeriCorps Seniors RSVP.

Position Qualifications: Bachelor's degree in social service, sociology, gerontology, or related field preferred. Consideration may be given to work experience. Minimum of two years experience working with volunteers and/or older adults. Knowledge of community resources is desirable. Excellent verbal and written skills are needed. Computer proficiency is required.

Special Requirements and Conditions:
This position shall be terminated if funding is unavailable for the AmeriCorps Seniors RSVP Program. This position requires a criminal background check and drug screen.

Weekly Schedule:
AOoA is open Monday – Friday from 8:00 am – 5:30 pm.
4-day schedule – Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week.

Benefits:

• 4-Day Workweek
• Health, Dental & Vision Insurance
• Life Insurance
• 403(B) retirement plans
• Generous Paid Time off
• Mileage Reimbursement at the IRS rate
• Flexible Schedule – Weekends and Holidays off!
• Travel Expenses
• Training/Tuition Reimbursement

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of the position. This description shall not be construed as declaring the specific tasks and responsibilities. It is not intended to limit, or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The use of this particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.


Click to apply: Area Office on Aging of Northwestern Ohio, Inc.

Transportation Navigation Team Lead

Employment Status: Full-Time

Pay: $28.25 -$29.50

Application Deadline: April 30, 2025

Overview

Job Title: Transportation Navigation Team Lead

Employment Type: Full-Time, Non-Exempt $28.25 - $29.50

Organization: Area Office on Aging of NW Ohio, Inc.
Location: 2155 Arlington Avenue, Toledo, Ohio 43609

About Us: The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the ten counties we serve in Northwestern Ohio (Defiance, Erie, Fulton, Henry, Lucas, Ottawa, Paulding, Sandusky, Williams, and Wood counties). If you’re passionate about making a positive impact, consider joining the Area Office on Aging. We provide a warm, professional, and family-oriented work environment where you can truly make a difference. For more details about our services, visit our website at www.areaofficeonaging.com.

Essential Functions:

This role is dedicated to assisting northwest Ohioans aged 60 and older, as well as younger individuals with disabilities, in accessing timely and affordable transportation. The position ensures that their specific transportation needs, such as handicap-accessible and door-to-door services, are met, while also respecting their preferences for transportation providers.

Essential Duties and Responsibilities:

• On-Site Work: Must work on-site at the Area Office on Aging each day. Remote work from home is not an option for this position.
• Transportation System Development: Develop a one-call, one-click transportation system that provides a customized list of transportation resources based on eligibility criteria (e.g., veteran status, disability), starting location, destination, time of trip, transportation needs, and preferences.
• Subsidized Transportation Survey: Create a brief transportation survey to prioritize transportation needs and determine the best use of limited transportation funding to meet the needs of older northwest Ohioans.
• Transportation Broker Service: Develop a mission-driven transportation broker service where Agency staff can authorize/book transportation trips for older northwest Ohioans most in need, honoring their transportation needs and preferences whenever possible.
• Funding Development: Develop and secure funding for transportation navigation and trips.
• Policy Drafting: Draft programmatic policies and verbiage for regional transportation coordinated plans.
• Representation: Represent the agency at transportation events.
• Travel Training Coordination: Coordinate travel training to help individuals navigate transportation, including public transportation.
• Reporting: Input required reporting information into agency reporting software.
• Service Verification: Assist consumers with verifying services that have been authorized/scheduled for them.
• Quality Measures: Develop and analyze quality measures, including Customer Satisfaction Surveys.
• Documentation: Use agency-approved documentation systems in compliance with agency policies, applicable laws, and regulations for all contacts and work on behalf of individuals.

• Relationship Building: Establish and maintain effective working relationships with Agency staff, consumers, and associated businesses/organizations.
• Attendance: Demonstrate regular and predictable attendance.
• Equipment Utilization: Utilize agency-provided equipment, including dual monitors, to use multiple databases simultaneously.
• Assist with other ADRN responsibilities if needed/requested.
• Perform other duties as assigned by the ADRN Supervisor, AVP of Front Door, or VP of LTC.

Special Requirements & Conditions:

• Must have reliable transportation, insurance, a valid driver's license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.
• This position requires a criminal background check and a drug/alcohol screening.
• The position shall be terminated if funding is not available.
• Workdays/hours are determined by the Supervisor/VP/CEO.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, including bilingual and minority candidates.

Qualifications:

• Bachelor’s Degree in Business Administration, Public Administration, or Organizational Management.
• Ability to operate a computer to perform essential job functions, including proficient typing skills and knowledge of Microsoft Windows, Word, and Excel.

Weekly Schedule:
AOoA is open Monday – Friday from 8:00 am – 5:30 pm.
4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week.

Benefits:

• 4-Day Workweek
• Health, Dental & Vision Insurance
• Life Insurance
• 403(B) retirement plan
• Generous Paid Time off
• Mileage Reimbursement at the IRS rate
• Long-Term Disability
• Flexible Schedule – Weekends and Holidays off!
• Travel Expenses
• Training/Tuition Reimbursement

Work Location: Toledo, Ohio 43609

Click to Apply: Area Office on Aging of Northwestern Ohio, Inc.

Recovery Care Manager - Toledo

Employment Status: Full-Time

Pay: $49,000

Application Deadline: March 31, 2025

Overview

Recovery Care Manager

Full-Time $49,000

The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the 10 counties we serve. For more information about our services, please go to www.AreaOfficeOnAging.com. We offer a welcoming, professional, and family-friendly work environment with an opportunity to make a difference.

Job SummaryThe Recovery Care Manager provides recovery services management for the Medicaid Specialized Recovery Services Program (SRSP) in the Port Clinton, Sandusky, and Freemont areas.

Essential Job Functions

• Conducts initial assessment and determines eligibility for the Specialized Recovery Services Program.
• Conducts contacts with individuals/caregivers by program specifications to monitor the delivery of all services in the individual’s services plan.
• Assists individuals in gaining access to any necessary services regardless of funding source which enables individuals to remain in their community living arrangement.
• Conducts annual and event-based assessments of an individual’s eligibility according to program specifications.
• Verifies individual’s eligibility requirements including but not limited to residing in a community-based setting and behavioral health diagnoses.
• Authorizes the amount, scope, and duration of waiver services.
• Coordinates provision of the Specialized Recovery Services Program and other services included in the all-services plan.
• Schedules and facilitates interdisciplinary team meetings for individuals. 8. Educates individuals/caregivers within the scope of knowledge by providing health education or information about community resources.
• Maintains all appropriate documentation in formats prescribed by AOoA, Care Source, and the Ohio Department of Medicaid (ODM) and completes work within established time frames.

QUALIFICATIONS

• Licensed Social Worker, LISW, Registered Nurse with unencumbered Ohio licensure
• Or a Bachelor’s degree in Counseling, Psychology, or a related field with a minimum of 3 years prior experience in Home & Community Based Services or case management.
• Ability to travel in a multi-county service area and access private homes and facilities, which may not be readily accessible.
• Ability to relate well with all individuals, community agencies, Care Source, and ODM staff.
• Have an understanding of home and community-based service delivery systems and community resources.
• Possess strong verbal and written communication skills as well as the ability to communicate professionally, respectfully, positively, effectively, and in a proactive manner.

EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Weekly Schedule:

• AOoA is open Monday – Friday from 8:00 am – 5:30 pm
• 4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week

Benefits:

• 403(B) retirement plan
• Health Insurance
• Life Insurance
• Mileage Reimbursement at the IRS rate
• Long Term Disability
• Flexible Schedule – Weekends and Holidays off!
• Generous Paid Time off
• Paid CEU and Professional Development opportunities
• Partial Tuition Reimbursement

Work Location: Toledo OH

Application Deadline: Until the Position is Filled

Click to apply: Area Office on Aging of Northwestern Ohio, Inc.

Care Manager

Employment Status: Full-time

Pay: Pay $55,000

Application Deadline: February 28, 2025

Overview

The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the 10 counties we serve. For more information about our services, please go to www.AreaOfficeOnAging.com. We offer a welcoming, professional, and family-friendly work environment with an opportunity to make a difference.

JOB SUMMARY

The Care Manager conducts in-home assessments & reassessments, identifies and addresses the needs, determines risk, and ensures compliance.

ESSENTIAL JOB FUNCTIONS

• Work with the MyCare Ohio program in the Toledo area.
• Conduct care management, and assessments for individuals in need of community-based long-term care.
• Provide ongoing assessment, coordination, and monitoring of members' needs and ensure that services/interventions continue to be appropriate.
• Interviews & gathers information from consumers to develop an individualized care plan.
• Maintain contact with members, caregivers, and or family members listed in the service care plan.
• Must possess computer skills and customer service skills. and know of community resources.

QUALIFICATIONS

Education and Experience

• A licensed Social Worker or Registered Nurse with unencumbered Ohio licensure is required.
• One year prior experience in home health, healthcare for the elderly, home health care, medical social work, or gerontology.
• Reliable transportation is required.
• The ability to satisfactorily undergo an FBI/BCI check and a Motor Vehicle Record check (MVR) on at least an annual basis. EEO/AAP

EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Deadline for application: Until the position is filled.

Weekly Schedule:

• AOoA is open Monday - Friday from 8:00 am -5:30 pm
• 4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week

Benefits:

• 403(B) retirement plan
• Health Insurance
• Life Insurance
• Mileage Reimbursement at the IRS rate
• Long Term Disability
• Flexible Schedule – Weekends and Holidays off!
• Generous Paid Time off
• Paid CEU and Professional Development opportunities
• Partial Tuition Reimbursement

Work Location: Hybrid Remote (Main office in Toledo)

Application Deadline: Until the Position is Filled

Click to Apply: Area Office on Aging of Northwestern Ohio, Inc.

Care Manager - OHCW

Employment Status: Full-Time

Pay: $60,000

Application Deadline: April 30, 2025

Overview

The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the 10 counties we serve. For more information about our services, please go to www.AreaOfficeOnAging.com. We offer a welcoming, professional, and family-friendly work environment with an opportunity to make a difference.

Job Summary

The OHCW Care Manager conducts in-home assessments & reassessments of the Ohio Home Care population out in the Fulton, Henry, Williams, Paulding, and Defiance counties. This person identifies and addresses needs, determines risk, and ensures compliance.

Essential Job Functions

• Conducts contact with individuals/caregivers following program specifications to monitor the delivery of all services in the individual service plan.
• Provide ongoing assessment, coordination, and monitoring of members' needs and ensure that services/interventions continue to be appropriate.
• Assist individuals in aging access to services regardless of funding source which enables individuals to remain in their community living arrangement.
• Coordinate provision of waiver services with other services in the all service plan.
• Maintain contact with members, caregivers, and or family members listed in the service care plan.
• Maintain ongoing contact with service providers/subcontractors to monitor service delivery and resolve service provision problems.
• Must possess computer skills and customer service skills. and know community resources.
• Maintain all appropriate documentation in formats prescribed by PAA and the Office of Medical Assistance (OMA).
• Prepare state hearing documentation and participate in state hearings.
• On-call responsibilities as assigned.

QUALIFICATIONS: A licensed Social Worker or Registered Nurse with unencumbered Ohio licensure is required. 1-year prior service in home health, healthcare for the elderly, home healthcare, medical social work, or gerontology. A valid driver's license, insurance, and reliable transportation, are needed. The ability to satisfactorily undergo an FBI/BCI check and a Motor Vehicle Record check (MVR) on at least an annual basis. EEO/AAP, bilingual, and minority applicants are encouraged to apply.

Weekly Schedule:

• AOoA is open Monday - Friday from 8:30 am -5:30 pm
• 4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week

Benefits:

• 403(B) retirement plan
• Health Insurance
• Life Insurance
• Mileage Reimbursement at the IRS rate
• Long Term Disability
• Flexible Schedule – Weekends and Holidays off!
• Generous Paid Time off
• Paid CEU and Professional Development opportunities
• Partial Tuition Reimbursement
• Did we mention our 4-day work week?

Application Deadline: Until the Position is Filled

Click to Apply: Area Office on Aging of Northwestern Ohio, Inc.

Recovery Care Manager - Sandusky

Employment Status: Full-Time

Pay: $49,000

Application Deadline: April 21, 2025

Overview

Recovery Care Manager

Full-Time $49,000

The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the 10 counties we serve. For more information about our services, please go to www.AreaOfficeOnAging.com. We offer a welcoming, professional, and family-friendly work environment with an opportunity to make a difference.

Job Summary

The Recovery Care Manager provides recovery services management for the Medicaid Specialized Recovery Services Program (SRSP) in the Port Clinton, Sandusky, and Freemont areas.

Essential Job Functions

• Conducts initial assessment and determines eligibility for the Specialized Recovery Services Program.
• Conducts contacts with individuals/caregivers by program specifications to monitor the delivery of all services in the individual’s services plan.
• Assists individuals in gaining access to any necessary services regardless of funding source which enables individuals to remain in their community living arrangement.
• Conducts annual and event-based assessments of an individual’s eligibility according to program specifications.
• Verifies individual’s eligibility requirements including but not limited to residing in a community-based setting and behavioral health diagnoses.
• Authorizes the amount, scope, and duration of waiver services.
• Coordinates provision of the Specialized Recovery Services Program and other services included in the all-services plan.
• Schedules and facilitates interdisciplinary team meetings for individuals. 8. Educates individuals/caregivers within the scope of knowledge by providing health education or information about community resources.
• Maintains all appropriate documentation in formats prescribed by AOoA, Care Source, and the Ohio Department of Medicaid (ODM) and completes work within established time frames.

QUALIFICATIONS

• Licensed Social Worker, LISW, Registered Nurse with unencumbered Ohio licensure
• Or a Bachelor’s degree in Counseling, Psychology, or a related field with a minimum of 3 years prior experience in Home & Community Based Services or case management.
• Ability to travel in a multi-county service area and access private homes and facilities, which may not be readily accessible.
• Ability to relate well with all individuals, community agencies, Care Source, and ODM staff.
• Have an understanding of home and community-based service delivery systems and community resources.
• Possess strong verbal and written communication skills as well as the ability to communicate professionally, respectfully, positively, effectively, and in a proactive manner.

EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Weekly Schedule:

• AOoA is open Monday – Friday from 8:00 am – 5:30 pm
• 4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week

Benefits:

• 403(B) retirement plan
• Health Insurance
• Life Insurance
• Mileage Reimbursement at the IRS rate
• Long Term Disability
• Flexible Schedule – Weekends and Holidays off!
• Generous Paid Time off
• Paid CEU and Professional Development opportunities
• Partial Tuition Reimbursement

Work Location: office in Sandusky

Application Deadline: Until the Position is Filled

Click to apply: Area Office on Aging of Northwestern Ohio, Inc.

Waiver Service Coordinator

Employment Status: Full-Time

Pay: 50,000

Application Deadline: March 31, 2025

Overview

The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the 10 counties we serve. For more information about our services, please go to www.AreaOfficeOnAging.com. We offer a welcoming, professional, and family-friendly work environment with an opportunity to make a difference..

Job Summary

The Waiver Service Coordinator is responsible for conducting in-home assessments and reassessments. Identifying both formal and informal support systems, addressing member needs, and assisting with the coordination of long-term services and supports for individuals in home and community-based settings under the MyCare Ohio Waiver Program.

Job Description:

• Conduct comprehensive in-home assessments and regular visits to identify the biopsychosocial needs of the member, the degree of functional impairment, and the formal and informal support system available; identify, and address needs including health and safety risk factors.
• Provide ongoing assessments, coordination, and monitoring of a member’s needs, strengths, circumstances, and services to assure that services/interventions continue to be appropriate and maintain the health and safety of the member.
• Participate in Interdisciplinary Care Team (ICT) conferences with RN Care Managers, service providers, members, caregivers, physicians, Adult Protective Service (APS) staff, etc.
• Develop and implement an individualized, written Person-Centered Service Plan, with member and caregiver's input, to maximize the member's quality of life based on the member's capacity and preferences.
• Modify the service plan, as needed, to reflect the member’s current needs, goals, and interventions.
• Coordinate benefits based on adherence to payer sequencing when authorizing MyCare Waiver services.
• Communicate with service providers to identify service delivery problems, validate the current service plan, and note changes in a member's condition or needs.
• Maintains contact with caregivers, family members, and friends listed in the service/care plan to explain the role and responsibilities of the Waiver Service Coordinator and to ensure compliance with the member’s service/care plan.
• Advocate on behalf of the member and/or caregiver as needed.
• Monitor the member’s financial eligibility for Medicaid waiver-funded programs and home care and know general Medicaid eligibility criteria.
• Reassess member eligibility for Medicaid Waiver enrollment minimally every 365 days or more frequently if warranted by a change in member’s status.
• Prepare and participate in annual Care Management/Waiver Service Coordination audits performed by the delegated entity (e.g., IPRO) assigned by the Ohio Department of Medicaid (ODM).
• Assist in the disenrollment process. Educate members on the reason for this action and their appeal rights.
• Maintains an effective record-keeping system with timely submission of case notes.
• Maintains confidentiality of the clinical record, assessment tools, and member data.
• Completes and submits work within timeframes per program requirements.

QUALIFICATIONS

• A licensed Social Worker or Registered Nurse with unencumbered Ohio licensure is required.
• One or more years prior experience in home care with seniors or individuals with disabilities or other case management experience in a related field.
• Experience in conducting health/social interviews; knowledge of human behavior, family/caregiver dynamics, and awareness of community resources and services.
• Reliable transportation, insurance, valid driver's license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) on at least an annual basis.The ability to satisfactorily undergo an FBI/BCI check.

EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Deadline for application: Until the position is filled

Weekly Schedule:

• AOoA is open Monday – Friday from 8:30 am – 5:30 pm
• Currently – Monday to Friday, 7.5 hours/day, 37.5 hours/week
• 4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week

Benefits:

• 403(B) retirement plan
• Health Insurance
• Life Insurance
• Mileage Reimbursement at the IRS rate
• Long Term Disability
• Flexible Schedule – Weekends and Holidays off!
• Generous Paid Time off
• Paid CEU and Professional Development opportunities
• Partial Tuition Reimbursement
• Did we mention our 4-day workweek?

Work Location: (Main office in Toledo)

Application Deadline: Until the Position is Filled

Click to Apply: Area Office on Aging of Northwestern Ohio, Inc.

Care Manager - Plan 4 Home

Employment Status: Full-Time, Exempt

Pay: $50,000

Application Deadline: April 30, 2025

Overview

CARE MANAGER -P4H 4 DAY WORK WEEK

Full-Time, Exempt

The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the 10 counties we serve. For more information about our services, please go to www.AreaOfficeOnAging.com. We offer a welcoming, professional, and family-friendly work environment with an opportunity to make a difference. In addition, the AOoA is in the planning stages of moving to a 4-day workweek.

JOB SUMMARY: We are looking for someone to ensure quality case management, assessments, and outreach for the Plan 4 Home program.

ESSENTIAL FUNCTIONS:

• Conduct telephone and in-person interviews to identify the biopsychosocial needs of the consumer as they relate to the consumer’s current functional status and the level of formal/informal support to determine needs and service eligibility.
• Refer older adults and families to community-based home health and social services utilizing appropriate community resources.
• Determine consumer eligibility for program service.
• Ensure accuracy and completion of program applications, eligibility forms, service agreements, and all other relevant documentation as needed
• Develop and implement a plan of care to address the identified needs of the client/caregiver, establishing type, frequency, and length of service.
• Monitor care plan to ensure quality. Contact the client/caregiver as appropriate. Complete home visits and telephone contacts in compliance with program requirements and as needed.
• Maintains confidentiality per agency policy and all applicable laws and regulations.
• Maintains an effective record-keeping system. Completes and submits work within established time frames.
• Completes and timely submits statistical reports or other information as needed.
• Prepares and reviews internal and external reports as the Plan 4 Home Supervisor directs.
• Arrange services through approved program service providers, identifying and resolving service delivery issues as needed.
• Completes incident reporting following agency processes and works to resolve problems, and identify interventions, to address health and safety.
• Assists with planning for emergency preparedness related to natural disasters and other public emergencies (extreme heat, snow, power outage, etc.)
• Actively participates in program development and evaluation, quality assurance, and utilization activities as requested.
• Guide older adults and their families to assist them in solving biopsychosocial issues as they arise.
• Provide educational presentations to the public and the professional community.
• Maintain a current license and complete the continuing education requirements of the respective profession.
• Attend monthly Plan 4 Home team meetings and other scheduled agency trainings as requested by the Supervisor or VP of Long-Term Care
• Maintains active LSW/RN licensure in good standing.
• The position requires travel to client homes and accessing client homes.
• Performs other duties as assigned.
• Bending, lifting, stooping, and carrying objects up to twenty pounds.
• Maintain reliable transportation, insurance, valid driver's license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) annually.
• Open cases and perform care management functions for Non-Title XX and Title XX clients as assigned.
• Coordinate community services as appropriate.
• Participate in the distribution of client satisfaction surveys and assist in processing responses.
• Participate in case conferences with service providers, partner organizations, and families.
• Participate in various committees as directed or assigned by the program supervisor.
• Confer regularly with the program supervisor regarding consumer issues, problems, and program procedures.
• Demonstrate an understanding and knowledge regarding diversity issues as they relate to consumers served within the Plan 4 Home program and Area Office on Aging staff and colleagues.

QUALIFICATIONS A licensed Social Worker, LISW, or Registered Nurse with unencumbered Ohio licensure is required. One-year prior experience in year prior experience in home healthcare medical social work, gerontology, or related field preferred. Reliable transportation, insurance, valid driver's license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) annually.EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

BENEFITS

403(B) retirement plan, Health Insurance, Life Insurance, mileage Reimbursement at the IRS rate, Long Term Disability, Flexible Schedule – Weekends and Holidays off! Generous Paid Time off paid CEU and Professional Development opportunities Tuition Reimbursement

Weekly Schedule:

AOoA is open Monday – Friday from 8:00 am – 5:30 pm 4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week

Work Location: (Main office in Toledo)
Application Deadline: Until the Position is Filled

Click to Apply: Area Office on Aging of Northwestern Ohio, Inc.

Age Friendly Coordinator

Employment Status: Part-Time

Pay: $21.00

Application Deadline: April 30, 2025

Overview

Job Title: Age-Friendly Communities Coordinator

Location: Toledo, Ohio

Organization: Area Office on Aging

About Us: The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the 10 counties we serve. We offer a welcoming, professional, and family-friendly work environment with an opportunity to make a difference. For more information about our services, please visit www.AreaOfficeOnAging.com.

Position Summary: The Age-Friendly Communities Coordinator will play a crucial role in advancing our mission by managing and promoting age-friendly initiatives. This position involves working closely with older adults, community stakeholders, and various teams to create an inclusive and supportive environment for aging populations.

Essential Functions:

• Establish and manage an older adult advisory council.
• Coordinate with the volunteer coordinator for advisory council meetings.
• Facilitate communication among advisory group members.
• Serve as the local expert on the WHO’s Age-Friendly initiative.
• Collaborate with consultants on assessment and planning activities.
• Organize subcommittees for the Age-Friendly plan.
• Work with the Public Information Officer on promotional materials.
• Evaluate programs, services, and initiatives.
• Build positive relationships within the community.
• Consult with local committees.
• Develop online and offline resources (webinars, case studies, social media).
• Study and implement best practices for age-friendly plans.
• Participate in AARP training and webinars.
• Assist with reporting to AARP on progress.
• Oversee the budget for Age-Friendly Communities.
• Promote positive employee relations and customer service.
• Perform other duties as assigned.

Authority and Relationships:

• Reports to the Quality Improvement Supervisor.

Qualifications:

• Prefer bachelor’s degree in analytics, planning, business or public administration, social work, or relevant experience in quality improvement, healthcare innovation, community organizing, multidisciplinary teamwork, or meeting facilitation.
• Ability to collect, assemble, and disseminate information in an orderly fashion according to established timelines, as well as simplify complex analyses.
• Team/goal-oriented.
• Excellent record-keeping, report writing, presentation, and interpersonal communication skills.
• Proficient use of MS Office Suite and web-based applications required.

The ideal candidate should possess a blend of the following skills: community-oriented, organized and detail-oriented, collaborative, knowledgeable in age-friendly initiatives, a strong communicator, analytical and strategic, as well as innovative and resourceful.

Benefits:

• Competitive salary and comprehensive benefits package.
• Health, dental, and vision insurance.
• Retirement plan with employer matching.
• Generous paid time off and holidays.
• Flexible work schedule and family-friendly policies.
• Employee wellness programs.

Professional Development Opportunities:

• Access to AARP training and webinars.
• Opportunities for continuing education and professional growth.
• Support for attending relevant conferences and workshops.
• Mentorship and career development programs.

CLICK TO APPLY: Area Office on Aging of Northwestern Ohio, Inc.

Care Manager - Toledo

Employment Status: Full-Time

Pay: 50,000-52,000

Application Deadline: April 21, 2025

Overview

Job Title: PASSPORT CARE MANAGER

Employment Type: Full-Time, $52,000

Organization: Area Office on Aging of NW Ohio, Inc.

About Us: The Area Office on Aging is dedicated to helping older adults and people with disabilities remain happy, healthy, and at home in the ten counties we serve in northwestern Ohio (Defiance, Erie, Fulton, Henry, Lucas, Ottawa, Paulding, Sandusky, Williams, and Wood counties). If you’re passionate about making a positive impact, consider joining the Area Office on Aging. We provide a warm, professional, and family-oriented work environment where you can truly make a difference. For more details about our services, visit our website at www.areaofficeonaging.com.

Essential Functions:

• Conducts comprehensive in-home assessments to identify the bio-psycho-social needs of the consumer, the degree of functional impairment, and the formal and informal support system available, and identifies, and addresses needs including health and safety risk factors.
• Assists in the development of comprehensive goals and objectives and a Comprehensive Service Plan with the Medicaid waiver consumer and caregiver(s) using available community resources and formal and informal support systems utilizing payer sequence showing Medicaid and then the Medicaid waiver programs as payer of last resort.
• Implements the Comprehensive Service Care Plan.
• Provides ongoing assessment, coordination, and monitoring of a consumer’s needs, strengths, circumstances, and services to assure that services/interventions continue to be appropriate and maintain the health and safety of the consumer.
• Develop an individualized, culturally competent, written care plan, with consumer and caregiver’s input, to maximize the consumer’s quality of life based upon the consumer’s capacity and preferences.
• Coordinates and collaborates with all available funding sources to use available resources efficiently and effectively.
• Educates consumers about provider options through the PASSPORT provider selection and Informed Choice processes when applicable.
• Makes ongoing telephone contact with service providers to identify service delivery problems, validate the current plan of treatment, and note changes in a consumer’s condition or needs.
• Maintains contact with caregivers, family members, and friends listed in the service/care plan to explain the role and responsibilities of the Care Manager and to ensure compliance with the consumer’s service/care plan.
• Provides consumer education to promote informed choice and understanding of risks and benefits of care options and decisions.
• Advocates on behalf of the consumer and/or caregiver as needed.
• Monitors the consumer’s financial eligibility for Medicaid waiver-funded programs and home care and knows general Medicaid eligibility criteria.
• Reassesses the eligibility for Medicaid Waiver enrollment minimally every 365 days or more frequently if warranted by a change in consumer’s status.
• Participates in care management conferences with service providers, consumers, caregivers, physicians, APS workers, etc.
• Modifies the care plan, as needed, to reflect the consumer’s current needs, goals, and interventions.
• Develops a discharge plan for consumers not meeting program eligibility standards. Disenrolls the consumer and facilitates the transition into non-Medicaid waiver service programs and community resource(s). Informs consumers who are disenrolled or denied services of the reason for this action and their appeal rights.
• Maintains an effective record-keeping system.
• Maintains confidentiality of the clinical record, assessment tool, and case management data.
• Completes and submits work within established time frames.
• Performs other duties as assigned by the supervisor.

Special Requirements & Conditions:
Requires a criminal background check, drug/alcohol screening, and Ohio Department of Aging certification.Must maintain reliable transportation, insurance, a valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) annually.EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Qualifications:
Registered Nurse or Licensed Social Worker with at least one (1) year prior experience in home care for the elderly, home health care, medical social work, or gerontology.

Deadline for application: Until the position is filled

Weekly Schedule:

AOoA is open Monday – Friday from 8:00 am – 5:30 pm.4-day schedule – Either Monday to Thursday or Tuesday to Friday, 8.5 hours/day, 34 hours/week.

Benefits:

• Health, Dental & Vision Insurance.
• Life Insurance.
• 403(B) retirement plan.
• Generous Paid Time off.
• Mileage Reimbursement at the IRS rate.
• Flexible Schedule – Weekends and Holidays off!
• Travel Expenses.
• Training/Tuition Reimbursement.

Work Location:
Toledo, Ohio 43609

Click to Apply: Area Office on Aging of Northwestern Ohio, Inc.