Housing Service Coordinator Navigator

Employment Status: Full-time

Pay: $17.97-$24.18

Application Deadline: October 31, 2023

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities.

We offer a welcoming, professional, and family-friendly work environment and an opportunity to make a difference. Excellent benefits include flexible work hours, vacation, healthcare, a retirement plan, and tuition reimbursement.

Job Summary

We are looking for someone who can maintain confidentiality and provide general assistance and advocacy related to supportive and social services to residents. The ideal candidate will have experience working with the elderly and or persons with disabilities.

Essential Job Functions

• Assist primarily individuals sixty (60) and older as well as persons with physical disabilities to find and maintain safe, affordable accessible housing to meet their needs.
• Conduct annual assessments to assess the needs of residents.
• Utilize assessment data to provide appropriate interventions to improve residential outcomes and connect residents with programs and engagement activities that address their most pressing needs.
• Monitor “priority residents” quarterly. Conduct safety checks/calls to confirm residents are functioning safely in the home environment.
• Act as a liaison between residents, management & social agencies.
• Assist residents in building support networks and provide information on concerns.
• Maintain residents’ records and complete reports as needed.
• Work with supervisor to develop programming or activities that may not be offered such as (e.g., flu shot clinic, vitals clinic, podiatry clinic, exercise class, nutrition class, mobile vision clinic, craft class, holiday parties, book clubs, etc.)
• Work with residents to promote a positive, non-judgmental environment that encourages cooperation, engagement, independence, resident conflict resolution, and volunteerism.

Qualifications:

Degree in gerontology, disability studies, social work, nursing, public administration, healthcare administration, geography, and planning, and/or related field preferred. Minimum of one year of housing, information, referral, gerontology, independent living, or related experience. Excellent customer service skills. Basic computer and mathematical skills. Strong oral and written communication skills.

Reliable transportation, insurance, valid driver's license, and successfully pass criminal background check and drug/alcohol screening.

• Application Deadline: Until the position is filled

  
  

Submit resumes to: Samuel H. Hancock Ed.D. Vice-President of Human Resources Area Office on Aging of NW Ohio, Inc. 2155 Arlington Avenue Toledo, Ohio 43609

Or jobs@areaofficeonaging.com This description is intended to indicate the kind of tasks and level of work difficulty required for the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and/or job vacancy notice is not intended to limit or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The use of this particular expression or illustration describing duties shall not be held to exclude other duties not mentioned.

Care Manager Assistant

Employment Status: Non-Exempt, Full-Time

Pay: $16.50

Application Deadline: September 23, 2023

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, vacation, healthcare, a retirement plan, and tuition reimbursement.

Job Summary

The Aetna Care Manager Assistant provides administrative and clerical support to care managers and supervisors in the Aetna Program.

Essential Job Functions

• Completes general administrative and clerical duties such as linking, filing, distributing mail, organizing program participants’ charts, correspondence, reports, and other program documents, and assembling various records and manuals as assigned.
• Manages general telephone inquiries, and messages, and forwards calls to appropriate team members.
• Compiles reports and other information, data entry, and may manage statistical reports as necessary or assigned.
• Compiles, sorts, and organizes case records for the department.
• Retrieve records as requested from hospitals, home health agencies, PCPs, etc. Maintains files and filing systems; reduces active record files as needed.
• Manages routine and non-routine mailings as requested by department team members. Completes organization functions under leadership direction.
• Enters data into appropriate IT systems/software.
• Maintains and updates IT system data and reports as appropriate and as requested.
• Maintains confidentiality per AOoA policies.
• Maintain and comply with all AOoA employment practices and policies.
• Participates in mandatory meetings and trainings.
• Assists in telephone contacts with program participants, other agency team members, community organizations, and providers.

QUALIFICATIONS: Associate degree in human or social services, preferred; 2 years prior home health, medical office, or social service setting, preferred. Excellent computer and data entry skills are necessary. Excellent oral and written communication skills are required. The position requires communication and interaction with professionals and with the public. Reliable transportation, insurance, valid driver’s license, the ability to satisfactorily undergo an FBI/BCI check and a Motor Vehicle Record check (MVR) on at least an annual basis.EEO/AAP, bilingual, and minority applicants are encouraged to apply.

Application Deadline: Until the Position is Filled

jobs@areaofficeonaging.com

Licensed Home Delivered Meal Assessor

Employment Status: Part-Time, Non-Exempt

Pay: $20.00 - $25.00

Application Deadline: October 30, 2023

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, vacation, healthcare, a retirement plan, and tuition reimbursement.

Responsibilities: Responsible for conducting in-person home-delivered meal client eligibility determinations, initial assessments, and re-assessments throughout Lucas County. The assessor is also responsible for making necessary referrals to the PASSPORT program and other social service organizations based on client needs that are identified during assessments. Will compile program information and statistics as requested.

1. Assist with the coordination of services with clients, other program staff, and staff from other community agencies.

2. Participates in departmental, staff, or other assigned meetings.

3. Determine client eligibility for home-delivered meals.

4. Determine the needs of individuals and coordinate services.

5. Make referrals to the PASSPORT program or other social service programs, if the individual meets eligibility requirements and/or conduct PASSPORT Program assessments or assessments for other social service programs to expedite getting consumers on the best programs.

6. Compiles program information and statistics as requested.

7. Coordinates client referrals with the Lucas County meal provider.

8. Ability to access and enter client data into the Wellsky Aging and Disability database.

9. Other duties as assigned.Knowledge, Skills, and Abilities:

1. Ability to interact professionally and maturely with a variety of people

2. Ability to handle last-minute changes in a mature and flexible manner.

3. Able to work outside and drive in various weather conditions.

4. Ability to collect, assemble, and disseminate information within established timeframes.

5. Team/goal oriented.

6. Excellent record-keeping and organization skills.

7. Strong written and oral communications

8. Proficiency in Microsoft Office Suite and web-based applications.

Qualifications: Clinical license in the State of Ohio. Licensed Social Worker or Registered Nurse preferred. Have a passion for working with older adults and can professionally interact with a variety of people. Must have strong oral and written communication skills and excellent organization and record-keeping skills.

Benefits: Excellent benefits which include flexible work hours, vacation, healthcare, retirement plan, tuition reimbursement, eligible bonus pay, and eligible raise after probation. Very welcoming, professional, family-friendly work environment.

Valid driver’s license and insurance, reliable transportation, and the ability to satisfactorily undergo an Annual Motor Vehicle Record check (MVR) and successfully pass a criminal background check and drug and alcohol screening.Application Deadline:

Until the Position is Filled

Operations Director

Employment Status: Part-Time

Pay: $35,000-$40,000

Application Deadline: September 23, 2023

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, vacation, healthcare, a retirement plan, and tuition reimbursement.

FUNCTION: This position will lead, establish, and meet expectations for departments within the Agency. The ideal candidate will be responsible for providing direction and support for all departments and identifying opportunities for improving operational efficiencies.

RESPONSIBILITIES:

• Develop measurable program goals that align with Area Office on Aging‘s Strategic Plan.
• Collaborate with Executives, departmental management, and staff on evaluating, improving, and recommending efficient processes for each department.
• Analyze and monitor program budgets and projections reports ensuring departments are on pace with utilizing their budgeted dollars
• Facilitating reducing operational costs as needed
• Identify and recommend opportunities to develop an internal pipeline for the Agency’s leadership needs.
• Develop agendas for and facilitate/coordinate Executive Council Meetings and Meetings of Directors, Managers, and Supervisors.
• Other duties as assigned.

Qualifications: Ten or more years of experience operating non-profit organizations. Outstanding communication and interpersonal skills. Bachelor’s degree in business administration, organizational development, public administration, education, or a relevant field required; master’s degree preferred. Ability to discover the most efficient ways to run an organization.

Reliable transportation, insurance, valid driver’s license, and the ability to satisfactorily undergo a Motor Vehicle Record check (MVR) annually.

Application Deadline: Until the Position is Filled

Assessor Supervisor

Employment Status: Full-Time, Exempt

Application Deadline: August 31, 2023

Overview

NOTICE OF JOB VACANCY

Job Title: Assessor Supervisor

Reports to: Senior VP of Long-Term Care

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, vacation, healthcare, a retirement plan, and tuition reimbursement.

This position directly supervises assessors and care manager assistants with their work quality, timeliness, and efficiency for PAR, OHCW, and SRS staff. Reviews 100% of OHCW’s initial and annual assessments, prepares and completes state hearings related to eligibility, participates in care conferences, and interacts with JFS on eligibility for OHCW. Communicates with OHCW CM supervisors and CareSource team lead to resolving individual issues. Tracks data and submits billing for OHCW: Supervises and backs-up SRS IE. Supervises and backs up PAR workers. MDS/CLS Home Choice Administrator duties. Home Choice Supervisor back-up. Provider Gateway Administrator back-up. Supervisor back-up for PASSPORT & ALW Assessor Supervisor. Follows all AOoA Human Resource policies and procedures. follows AOoA policies for staff evaluations, and work performance and notifies LTC SVP, of employee relations issues. Participates in applicant interviewing and staff selection process. Processes Leave times and Paycor for payroll.

Monitors and evaluates staff performance and adherence to policies and procedures, Ohio Administrative Code rules, CareSource, ODA, and ODM requirements, including required timelines. Demonstrates regular and predictable attendance. Has excellent computer skills and can work in multiple computer Programs such as Guiding Care for OHCW and SRS, PIMS, HENS 3.0 Ohio Benefits, MITSHOME Choice MDS/CLS Home Choice Administrator OBLTSS Provider Gateway Microsoft programs including Word, Outlook, PowerPoint, and Excel for Tracking information and reports other duties as needed.

Qualifications: Licensed Social Worker (LSW) or Registered Nurse (RN) MSW or BSN Preferred with at least one (1) year of Supervisory Experience in-home care for the Elderly, home healthcare, medical social worker, or gerontology

EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Recovery Care Manager/SRS

Employment Status: Full-Time

Pay: $49,000

Application Deadline: September 23, 2023

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, vacation, healthcare, a retirement plan, and tuition reimbursement.

.Job SummaryThe Recovery Care Manager provides recovery services management for the Medicaid Specialized Recovery Services Program (SRSP).

Essential Job Functions

• Conducts initial assessment and determines eligibility for the Specialized Recovery Services Program.
• Conducts contacts with individuals/caregivers by program specifications to monitor the delivery of all services in the individual’s all services plan.
• Assists individuals in gaining access to any necessary services regardless of funding source which enables individuals to remain in their community living arrangement.
• Conducts annual and event-based assessments of an individual’s eligibility according to program specifications.
• Verifies individual’s eligibility requirements including but not limited to residing in a community-based setting and behavioral health diagnoses.
• Authorizes the amount, scope, and duration of waiver services.
• Coordinates provision of the Specialized Recovery Services Program and other services included in the all-services plan.
• Schedules and facilitates interdisciplinary team meetings for individuals. 8. Educates individuals/caregivers within the scope of knowledge by providing health education or information about community resources.
• Maintains all appropriate documentation in formats prescribed by AOoA, Care Source, and the Ohio Department of Medicaid (ODM) and completes work within established time frames.

Job RequirementsEducation and Experience

• Licensed Social Worker, LISW, Registered Nurse with unencumbered Ohio licensure
• Or a Bachelor’s degree in Counseling, Psychology, or a related field with a minimum of 3 years prior experience in Home & Community Based Services or case management.
• Ability to travel in a multi-county service area and access private homes and facilities, which may not be readily accessible.
• Ability to relate well with all individuals, community agencies, Care Source, and ODM staff.
• Have an understanding of home and community-based service delivery systems and community resources.
• Possess strong verbal and written communication skills as well as the ability to communicate professionally, respectfully, positively, effectively, and in a proactive manner.

This description is intended to indicate the kind of tasks and level of work difficulty required of the position. The title of this job shall not be construed as declaring the specific duties and responsibilities of the position. This position description and/or job vacancy notice is not intended to limit or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision. The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned.

Job Type: Full-time

Pay: From $48,000.00 per year

Care Manager - Aetna

Employment Status: Full-time

Pay: Pay $50,000

Application Deadline: September 23, 2023

Overview

The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve. We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference. We offer excellent benefits, including flexible work hours, vacation, healthcare, a retirement plan, and tuition reimbursement.

Job Summary

The Aetna Care Manager conducts in-home assessments & reassessments, identifies and addresses the needs, determines risk, and ensures compliance.

Essential Job Functions

• Work with the MyCare Ohio program in the Toledo area.
• Conduct care management, and assessments for individuals in need of community-based long-term care.
• Provide ongoing assessment, coordination, and monitoring of members' needs and ensure that services/interventions continue to be appropriate.
• Interviews & gathers information from consumers to develop an individualized care plan.
• Maintain contact with members, caregivers, and or family members listed in the service care plan.
• Must possess computer skills and customer service skills. and have knowledge of community resources.

Job Requirements

Education and Experience

• A licensed Social Worker or Registered Nurse with unencumbered Ohio licensure is required.
• One year prior experience in home health, healthcare for the elderly, home health care, medical social work, or gerontology.
• Reliable transportation is required.

EEO/AAP, Bilingual, and minority applicants are encouraged to apply.

Deadline for application: Until the position is filled

This description is intended to indicate the kind of tasks and level of work difficulty required for positions that will be given this title. It shall not be construed as declaring what specific duties and responsibilities of any particular person shall be. It is not intended to limit or modify any supervisor's right to assign, direct, and control the work of employees under their supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned, that are of a similar kind or level of difficulty.