Home, Vehicle Modifications & Durable Medical Equipment (DME) Specialist

Employment Status: Full-Time

Pay: $21.50 - $22.65

Application Deadline: March 31, 2026

Overview

Join a Mission-Driven Team as a

Home, Vehicle Modifications & Durable Medical Equipment (DME) Specialist

Toledo, Ohio | Full-Time | $21.50–$22.65 Hourly | Non-Exempt

Function

The Home, Vehicle Modifications & Durable Medical Equipment (DME) Specialist plays a critical role in supporting older adults and individuals with disabilities enrolled in Medicaid waiver programs by coordinating medically necessary home modifications, vehicle modifications, home maintenance and chore services, and durable medical equipment (DME).

Working closely with Care Managers, consumers, physicians, therapists, service providers, and internal review committees, this position ensures that all services are person-centered, medically appropriate, cost-effective, and compliant with Medicaid waiver and AOoA program standards—helping individuals remain safe, independent, and supported in their homes and communities.

What You’ll Do

Service Coordination & Documentation

• Coordinate Home Modifications, Home Maintenance, and Chore services, Vehicle Modifications, and DME requests for waiver program participants.
• Obtain physician orders, physical therapy evaluations, and medical documentation required to support service and equipment requests.
• Collaborate with physicians, therapists, and Care Managers to ensure evaluations and documentation are complete, relevant, and appropriate to the request.
• Review documentation to confirm medical necessity and program compliance.
• Determine when homeowner authorization is required and obtain signed homeowner letters; verify ownership through the County Auditor’s website.

Provider Coordination & Authorization

• Request bids from a minimum of three (3) qualified providers when available and follow up to ensure bids are timely, complete, and compliant.
• Collaborate with Care Managers and consumers on bid selection and provide status updates throughout the process.
• Prepare complete case proposals for Best Practice Committee review, including medical documentation, drawings or diagrams, material lists, and cost breakdowns.
• Present cases to the Best Practice Committee and complete follow-up actions based on recommendations.
• Verify consumer status with the Care Manager before authorization to ensure the individual is not hospitalized or residing in a nursing facility.
• Award bids in accordance with committee or Care Manager recommendations and notify all parties involved.

Monitoring, Tracking & Follow-Up

• Track all Home Modifications, Home Maintenance and Chore services, Vehicle Modifications, and DME from initiation through completion.
• Place and manage the $1 placeholder in the service plan (PCSP) until project completion and consumer satisfaction is confirmed.
• Obtain and document consumer satisfaction in compliance with program requirements and communicate outcomes to the Care Manager.
• Complete reconciliation of authorized services, including accurate entry of Care Manager–approved service amounts.

Collaboration, Compliance & Support

• Conduct home or community visits as required to obtain documentation or meet case management contact schedules.
• Serve as backup support for Care Manager Assistant functions as needed.
• Maintain working knowledge of approved DME, Home Modifications, Home Maintenance and Chore services, and Vehicle Modifications.
• Maintain confidentiality and comply with HIPAA and AOoA policies.
• Promote positive customer service, teamwork, and respectful communication with consumers, caregivers, providers, and staff.
• Utilize Microsoft Outlook, Word, Excel, eFax, and other required systems to track and manage cases accurately.
• Meet physical requirements of the position, including lifting up to 20 pounds and navigating stairs.

Additional Responsibilities

• Provide education to consumers and providers regarding required processes and expectations.
• Utilize agency-provided equipment, including dual monitors, to access multiple databases simultaneously.
• Maintain reliable transportation, a valid driver’s license, proof of insurance, and ability to pass annual Motor Vehicle Record (MVR) checks.
• Maintain organized, accurate individual case files.
• Participate in training and professional development activities.
• Contribute to divisional and agency goals.
• Perform other duties as assigned.

Authority & Reporting Relationship

This position reports directly to the Assistant Vice President (AVP) of PASSPORT.
This position does not have supervisory responsibility.

Qualifications

• A bachelor’s degree is preferred in human services, healthcare, or a related medical field.
• Experience coordinating services in a community-based or healthcare setting preferred.
• Strong organizational, time-management, and prioritization skills.
• Knowledge of medical terminology and basic disease processes.
• Ability to work in consumers’ homes, hospitals, and nursing facilities.

Special Requirements & Conditions

• Continued employment is contingent upon the availability of funding for AOoA Long-Term Care Programs.
• Criminal background checks, website checks, and drug/alcohol screening are required.
• Valid driver’s license and proof of automobile insurance required.

Senior Hunger Solutions Specialist

Employment Status: Full-Time, Non-Exempt

Pay: $22.00-$25.00

Application Deadline: February 28, 2026

Overview

Join a Mission-Driven Team as a Senior Hunger Solutions Specialist!

Toledo, Ohio | Full-Time, Non-Exempt | $22.00 - $25.00 hourly (based on experience)

Are you passionate about reducing food insecurity among older adults and making a meaningful impact in your community? Do you excel at building partnerships, navigating social service systems, and designing innovative solutions? This could be an opportunity for you.

The Area Office on Aging of Northwestern Ohio, Inc. (AOoA) is seeking a dedicated, community-focused Senior Hunger Solutions Specialist to lead initiatives that address food insecurity, loneliness, and other social determinants of health. This position plays a vital role in connecting older adults to essential nutrition services, coordinating with community partners, and advocating for systemic change—ensuring seniors across Northwest Ohio have access to the food and support they need to thrive.

What You’ll Do

• Coordinate hunger mitigation services with clients, AOoA staff, and community agencies.
• Conduct in-home assessments to determine eligibility for programs such as home-delivered meals and SNAP.
• Refer clients to other AOoA programs such as PASSPORT, Plan 4 Home, Family Caregiver, and Kinship Navigator.
• Maintain updated contacts for hunger-related resources and manage client data in Wellsky Aging & Disability.
• Collaborate with Lucas County meal providers and assist with quality assurance monitoring.
• Compile program statistics and contribute to departmental reports.
• Represent AOoA at community coalitions, statewide networks, and public events.
• Support advocacy efforts and public education initiatives focused on senior nutrition and food access.
• Participate in agency-wide initiatives and special projects.

What You Bring

• Required: Bachelor’s degree in Public Health, Social Work, Nutrition, Human Services, or related field.
• Preferred: Master’s degree and 3+ years of experience in hunger relief, program management, or community organizing.
• Experience with grant writing, coalition building, and public policy advocacy is a plus.
• Strong leadership, communication, and project management skills.
• Ability to build relationships across diverse stakeholders and analyze program data.
• Proficiency in Microsoft Office and web-based data systems.
• Valid Ohio driver’s license, reliable transportation, and current auto insurance.

Why You’ll Love Working Here

Mission-Driven Impact: Help lead the fight against senior hunger and improve lives across Northwest Ohio.
Work-Life Balance: Enjoy weekends and holidays off, with a planned transition to a 4-day workweek starting

Comprehensive Benefits:

• Medical, dental, and vision insurance
• Company-sponsored life insurance
• 403(b) retirement plan with employer match
• Paid Time Off and personal days
• Paid CEUs and professional development
• Long- and short-term disability coverage
• Mileage reimbursement at IRS rate
• Partial tuition reimbursement
• Employee referral bonus

Apply Today:

Be a champion for senior nutrition. Be the Senior Hunger Solutions Specialist at AOoA.

Hiring is contingent upon successful completion of a drug screen, background check, and reference review. AOoA is a drug-free workplace. Position contingent upon continued funding.

Equal Opportunity Employer
AOoA values diversity, equity, and inclusion and encourages candidates of all backgrounds to apply.